HMRC chief moots data and development changes

Written by Jim Dunton on 1 March 2016 in News
News

HM Revenue & Customs chief technology officer Steve Walters has detailed two data-driven areas of change his department expects in the coming years.

Walters told delegates at the Public Sector ICT Summit - organised by PublicTechnology’s parent company, Dods - that open standards for data were changing HMRC’s approach to software development, while greater data capacity would also change the way tax was sought.

In a panel session on the topic of “implementing change” Walters said open standards were driving HMRC towards the creation of application programming interfaces (APIs) for developers, rather than creating its own products for end users.

“We've focused to date largely on supplying web applications to consumers,” he said.

“Our big change over the next couple of years is going to be much more APIs, so that people can use those APIs to inspire their applications.”

Asked whether he saw HMRC’s online presence undergoing radical change over the next decade, Walters said he believed taxpayers were likely to find themselves presented with information to verify - rather than input from scratch -  to a greater extent.


Related content

HMRC chief defends record on Google tax collection

Aspiring to change


“Self-assessment was pretty leading edge when it was introduced 10 or 12 years ago - but it was a form to fill in online.,” he said.

“I think that the change we'll make will be the data side of things. When we get more real-time data from other organisations, why should you have to put your bank interest-rate in, why should you have to put your share income in? 

“Couldn't we just get all of that together so we just show you something and say ‘this is what we think your tax level is’?

“The data is going to be the big driver. At the end of the day people are going to pay their tax, and the actual process probably isn't going to change at the back end, but I think the experience and the use of your data at the front end is going to be where the difference is.”

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

HMRC lifts lid on £200m programme to achieve data-protection compliance
27 September 2022

Recently released information provides details of three-year project to minimise risk and improve use of data

National Archives plans digital service for officials to access sensitive records
22 September 2022

Organisation seeks support with design and delivery of prototype platform

IPO seeks new chief exec to lead digital and data transformation
22 September 2022

BEIS-sponsored agency floats £100k leadership post

Graduate scheme to impart digital skills to future NI Civil Service leaders
12 September 2022

Fast Stream-style programme will offer candidates ‘diverse and challenging placements’

Related Sponsored Articles

Rewiring government: improving outcome management
6 September 2022

Paul Pick-Aluas, Strategy & Transformation, Public Sector at Salesforce, explains how governments can use technology innovation to improve how it can analyse outcomes

Keeping tabs on work-issued mobile activity with Antenna
7 September 2022

How can public sector organisations keep track of calls, texts and instant messages in the world of ultra-flexi, hybrid working? Stuart Williams, CTO at FourNet, and Andrew Bale, EVP at Tango...