Annual report and financial statements for 2023/24 reveal that the department also boosted its investment in areas such as transformation and resilience, including major programmes to modernise services and infrastructure
The Department for Work and Pensions boosted its spending on digital to a total of about £1bn in the 2023/24 year.
In its recently published annual report and accounts for the 12 months to the end of March, the department revealed that its Digital Group received backing of £996.5m during the period. This compares with £924.2m in the prior year, equating to a rise of £72.3m – or 8%.
The report says that the £1bn invested during the year encompassed “IT contracts and digital services for colleagues and customers”.
The Corporate Transformation operations of the DWP also had a boost in budget during the year, with spending spiking by 14% – from £1.19bn to £1.36bn.
Another tech-focused area to see an increase in investment is Change and Resilience – a category which includes delivery of the Service Modernisation programme, a major digital project intended to “transform customer experience for 20 million people”. The change bracket saw its FY24 budget rise by 10% annually to almost £660m.
Related content
- DWP develops data tool to simulate ‘future world and how we can prepare for it’
- EXCL: DWP explores data science to inform Jobcentre ‘interventions’ for benefit claimants
- DWP runs ‘generative AI Lighthouse programme – to test and learn in a safe environment’
The report claims that, during the year, the department “further developed its learning offer to build colleagues’ digital confidence and capability, embed sustainability and encourage social and self-directed learning”. These efforts were supported by 901 “digital workplace champions” in the DWP’s operations around the country, whose role is to help and encourage colleagues to get the most out of technology.
The annual roundup adds that the department was an enthusiastic participant in a cross-government programme to boost officials’ data skills. More than half of the DWP’s 90,000-strong workforce has now undergone specialist training in this area.
“DWP took a leading role in the implementation of One Big Thing 2023, a civil service-wide learning initiative focused on data,” the report said. “DWP influenced the design and rollout of the learning, and saw the highest engagement levels across government. As a result, 50,000 colleagues now better understand the importance of data, and how the department uses it to make informed decisions, modernise and adapt its services, achieve efficiencies, and deliver excellent digital services.”
The DWP claims that FY24 also saw progress in modernising its delivery of services to support Access to Work, Child Maintenance, and the State Pension.
“The department has continued its work to replace outdated legacy systems with new, digitally-enabled ways of working, supporting productivity improvements and helping to deal with increased demand for DWP services,” the report said.
The department’s overall spending during the year increased by about 5% to £9.59bn, the accounts reveal.
https://pornmaster.fun/hd/chilldarn-mp4kamwali-bai-down-blouse-showing-bobs
I don抰 even know how I ended up here, but I thought this post was great. I don’t know who you are but definitely you’re going to a famous blogger if you are not already 😉 Cheers!
Pretty great post. I simply stumbled upon your blog and wanted to say that I’ve truly loved surfing around your blog posts. After all I抣l be subscribing on your feed and I am hoping you write again very soon!
울산콜걸
https://itgunza.com/444
It’s best to participate in a contest for the most effective blogs on the web. I will recommend this site!
https://honeytiplabs.com/아이폰-카메라-격자/
https://nicesongtoyou.com/job/
대전나이트클럽
https://dnolife.net/software/ldplayer/
Terrific paintings! That is the kind of information that are supposed to be shared across the internet. Shame on the seek engines for now not positioning this publish higher! Come on over and seek advice from my website . Thanks =)
I appreciate, cause I found exactly what I was looking for. You have ended my 4 day long hunt! God Bless you man. Have a great day. Bye
https://dday.tistory.com/214
https://infohelpforyou.com/tag/ebb680ecb29cebb2bceba3a9ec8b9cec9ea5-ed9988ed8e98ec9db4eca780/
https://dnolife.net/software/twitch/