PublicTechnology

MPs blast Home Office as being ‘disconnected from reality’ on Emergency Services Network

Sam Trendall July 17, 2023 in Health and social care, News - 6 Minutes
Credit: Crown Copyright/Open Government Licence v3.0
The department cannot say when the multibillion pound platform will finally be ready or how much it will eventually cost – but somehow remains ‘far too optimistic’, according to PAC report

The Home Office’s work on the troubled Emergency Services Network programme is increasingly “disconnected from reality”, according to a damning report from parliament’s Public Accounts Committee.

The committee’s investigations find that the “department currently has no firm estimates of when it will finish building ESN or what it will cost”.

The network was initially slated to fully replace the outgoing Airwave network in 2019, with overall delivery costs of £6bn. Even in the best-case scenario, the new platform will now go live at least a decade late and at doubled the originally projected cost – with £2bn of public money already spent.

The programme underwent a sweeping reset in 2018 and, late last year, another significant delay came in the form of the departure from the project of Motorola Solutions – with which the Home Office had a £400m contract to deliver core push-to-talk voice services. Terminating this engagement two years early cost the department £45m and a replacement provider is not expected to be appointed until next spring.

Despite such long-standing troubles, the PAC report’s first of six main conclusions is that “the department is still far too optimistic about both the progress it has made and the challenges ahead, and therefore risks repeating the same mistakes again”.

Related content

To address this concern, MPs recommend that, once a deal has been awarded to a supplier to replace Motorola, the Home Office should allow ESN’s Independent Assurance Panel to examine the project’s “progress and risks” and release this assessment publicly.

PAC’s second conclusion is that the ongoing delays to delivery continue to create “significant cost for the emergency services who must pay to fund ESN and to maintain Airwave for longer”.

To date, the department has “not created any specific mechanism for helping emergency services bear the extra costs created by failing to deliver ESN”.

As part of a new and updated business case for the project to be published next year, the department should set out measures that could assist with funding local police, fire and NHS bodies in buying new Airwave kit, as well as supporting transition activities.

This money could come from the £200m-a-year savings that will be created by the recent decision by the Competition and Markets Authority to impose cost controls on Motorola, which also owns the Airwave network. An investigation by the regulator – which Motorola has said it intends to appeal – found that the firm had been able to overcharge the Home Office on account of a monopoly position.

Good enough?
Perhaps most damning is the committee’s third conclusion, which finds that “the department cannot yet prove to the emergency services that ESN will be good enough to replace Airwave”.

By the end of this year, MPs ask that the Home Office provides them with plans setting out “the main building blocks of ESN… including when they will be prototyped, built, and tested in real world conditions, and which includes sufficient time for testing by emergency services, and allows feedback to be incorporated into the final version of ESN”.

The committee also reported lingering concerns that “the department does not have the capability to successfully bring the various elements of ESN together”.

Before an agreement is signed with the replacement supplier of push-to-talk services, the Home Office should seek external assessment of the credibility of the project’s integration plan and the sufficiency of resources to make it a reality.

MPs’ penultimate conclusion is that there remains a lack of “clearly defined responsibilities or plans in place for operating ESN as a live service, raising questions about whether ESN will provide the intended benefits for the emergency services”.

In the new business case, expected to be published next year, the Home Office must set out such plans – after first ensuring that they meet the needs of emergency services organisations.

The final finding is that the existing arrangement with EE for the delivery of connectivity infrastructure and mobile services risks creating the same monopoly position that – according to regulator – Motorola has taken advantage of in its delivery of Airwave.

The mobile network operator has been under contract with the Home Office since 2015 and, as of the most recent extension, remains so until the end of 2024. By that time, the department expects to have spent £826.75m via the deal – which is set to be extended further, without any competitive process, according to the PAC report.

“Although [EE] has made progress extending network coverage, it has not delivered on time, and still has work to complete,” MPs added. “While the department remains tied into a single network provider, emergency services cannot benefit from services provided by other operators. The department claims it will be able to introduce competition later, because all its suppliers are following telecommunications standards, but incompatible assumptions made by different ESN suppliers about which telecommunication standards would be used was one of the issues that led to the 2018 reset.”

To address this issue, it is recommended that the Home Office ensures the next extension of the EE contract “includes sufficient protection against EE making excessive profits and requires all infrastructure to fully comply with telecommunications standards and allows other network suppliers can be introduced in future”.

‘Classic case of optimism bias’
Since work on the project got underway, the Public Accounts Committee has grilled departmental representatives on its progress 13 times, and published three reports – each of which found the “programme to be high risk and raising concerns about the department’s ability to manage those risks”.

Throughout these investigations, the committee has been chaired by Dame Meg Hillier, the Labour MP for Hackney South and Shoreditch.

“Although [EE] has made progress extending network coverage, it has not delivered on time, and still has work to complete. While the department remains tied into a single network provider, emergency services cannot benefit from services provided by other operators.”

PAC report

Following the publication of the latest report, she said: “The ESN project is a classic case of optimism bias in government. There has never been a realistic plan for ESN and no evidence that it will work as well as the current system. Assertions from the Home Office that it will simply ‘crack on’ with the project are disconnected from the reality, and emergency services cannot be left to pick up the tab for continued delays. With £2bn already spent on ESN and little to show for it, the Home Office must not simply throw good money after bad.”

She added: “A clear direction must of course be established for this long-delayed project, but ESN raises wider issues on the approach to public procurement. The Home Office told our inquiry that it admits the commercial approach taken with ESN is suboptimal, but will be pursuing it regardless. New risks will be created if it now rushes procurement or delivery as it searches for a replacement main contractor. The risks of outsourcing services must be better managed, as the government is still accountable for value for money when it does so.”

In response, a spokesperson for the Home Office said: “The Home Office and Motorola mutually agreed to terminate the contract to provide services for the Emergency Services Network last December. We have agreed that Motorola will provide some services for twelve months following this date. The Home Office is making good progress in procuring a new user services supplier.”

Related Posts

NHS signs £26.5m user-centred design digital deal
February 7, 2025
National Insurance: HMRC digital tools clock up 68,000 years of payments as deadline looms
February 7, 2025
Government resilience requires managed risk and new tech, NAO head claims
February 7, 2025

Sam Trendall

Learn More →

111 thoughts on “MPs blast Home Office as being ‘disconnected from reality’ on Emergency Services Network”

  1. Jenise Hart Only Fans Leaks November 19, 2024 at 2:50 pm

    10TB Only Fans Mega ( Visit https://archiver.fans )

  2. Rubi Rose Only Fans Leaks November 20, 2024 at 8:28 pm

    GG With The WAP OnlyFans Mega Link Download

  3. Mikaila Dancer Only Fans Leaks November 21, 2024 at 1:55 pm

    Buy Mega Links ( Visit https://archiver.fans )

  4. North Natt Only Fans Leaks November 21, 2024 at 9:59 pm

    Rubi Rose OnlyFans Mega Link Download

  5. Mega Link Store November 22, 2024 at 2:21 am

    Im xXx Dark OnlyFans Mega Link Download ( Visit https://archiver.fans )

  6. Corinna Kopf Only Fans Leaks November 22, 2024 at 4:26 pm

    10TB Only Fans Mega ( Visit https://archiver.fans )

  7. Mega Link Store November 22, 2024 at 6:24 pm

    North Natt OnlyFans Mega Link Download

  8. Daalischus Rose Only Fans Leaks November 22, 2024 at 7:21 pm

    Emmanuel Lustin OnlyFans Mega Link Download ( Visit https://archiver.fans )

  9. 10TB Only Fans Mega November 22, 2024 at 8:04 pm

    Free Only Fans Leaks ( Visit https://archiver.fans )

  10. Buy Only Fans Leaks November 23, 2024 at 3:51 am

    Buy Leaked Only Fans ( Visit https://archiver.fans )

  11. Barely Legal Lexi Only Fans Leaks November 23, 2024 at 5:28 am

    Lexi 2 Legit OnlyFans Mega Link Download

  12. 10TB Only Fans Mega November 23, 2024 at 6:05 am

    Caaart OnlyFans Mega Link Download

  13. Caaart Only Fans Leaks November 23, 2024 at 10:42 am

    TheRealRebeccaJ OnlyFans Mega Link Download

  14. Leah Mifsud Only Fans Leaks November 23, 2024 at 10:16 pm

    Buy Mega Links ( Visit https://archiver.fans )

  15. TheRealRebeccaJ Only Fans Leaks November 25, 2024 at 1:50 am

    Jenise Hart OnlyFans Mega Link Download

  16. Black Ass Jenny Only Fans Leaks November 25, 2024 at 2:15 am

    North Natt OnlyFans Mega Link Download

  17. Genesis Mia Lopez Only Fans Leaks November 25, 2024 at 4:29 pm

    Crii Baby RiRi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  18. Hola Bulma Only Fans Leaks November 26, 2024 at 11:12 am

    Crii Baby RiRi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  19. GG With The WAP Only Fans Leaks November 26, 2024 at 12:07 pm

    Free Only Fans Leaks ( Visit https://archiver.fans )

  20. Daalischus Rose Only Fans Leaks November 26, 2024 at 3:07 pm

    Buy Only Fans Leaks ( Visit https://archiver.fans )

  21. GG With The WAP Only Fans Leaks November 26, 2024 at 3:57 pm

    Mega Link Shop ( Visit https://archiver.fans )

  22. Rebecca J Only Fans Leaks November 26, 2024 at 6:50 pm

    Caaart OnlyFans Mega Link Download

  23. Gina WAP Only Fans Leaks November 27, 2024 at 4:30 am

    Gina WAP OnlyFans Mega Link Download ( Visit https://archiver.fans )

  24. Hola Bulma Only Fans Leaks November 27, 2024 at 5:17 am

    Lexi 2 Legit OnlyFans Mega Link Download

  25. Free Only Fans Leaks November 27, 2024 at 10:11 am

    Buy Leaked Content ( Visit https://archiver.fans )

  26. Itz Grippy TV Only Fans Leaks November 27, 2024 at 10:47 am

    North Natt OnlyFans Mega Link Download

  27. Leah Mifsud Only Fans Leaks November 27, 2024 at 12:55 pm

    Gina WAP OnlyFans Mega Link Download ( Visit https://archiver.fans )

  28. Barely Legal Lexi Only Fans Leaks November 27, 2024 at 3:05 pm

    Rubi Rose OnlyFans Mega Link Download

  29. Rubi Rose Only Fans Leaks November 30, 2024 at 3:37 am

    Buy Mega Links ( Visit https://archiver.fans )

  30. Rebecca J Only Fans Leaks November 30, 2024 at 8:42 am

    Buy Leaked Only Fans ( Visit https://archiver.fans )

  31. Daalischus Rose Only Fans Leaks November 30, 2024 at 1:41 pm

    Itz Grippy TV OnlyFans Mega Link Download ( Visit https://archiver.fans )

  32. GG With The WAP Only Fans Leaks November 30, 2024 at 2:41 pm

    Gina WAP OnlyFans Mega Link Download ( Visit https://archiver.fans )

  33. Emmanuel Lustin Only Fans Leaks December 1, 2024 at 7:10 am

    Rebecca J OnlyFans Mega Link Download ( Visit https://archiver.fans )

  34. Barely Legal Lexi Only Fans Leaks December 1, 2024 at 11:10 am

    Itz Grippy TV OnlyFans Mega Link Download ( Visit https://archiver.fans )

  35. Mega Link Shop December 1, 2024 at 9:58 pm

    Barely Legal Lexi OnlyFans Mega Link Download

  36. Leah Mifsud Only Fans Leaks December 1, 2024 at 11:24 pm

    Black Ass Jenny OnlyFans Mega Link Download

  37. Buy Leaked Content December 2, 2024 at 10:24 am

    Corinna Kopf OnlyFans Mega Link Download ( Visit https://archiver.fans )

  38. GG With The WAP Only Fans Leaks December 2, 2024 at 4:26 pm

    Hola Bulma OnlyFans Mega Link Download ( Visit https://archiver.fans )

  39. Bulma XO Only Fans Leaks December 2, 2024 at 11:32 pm

    Buy Fansly Leaks ( Visit https://archiver.fans )

  40. Hola Bulma Only Fans Leaks December 2, 2024 at 11:36 pm

    Free Only Fans Leaks ( Visit https://archiver.fans )

  41. Jenise Hart Only Fans Leaks December 3, 2024 at 3:46 am

    Buy Fansly Leaks ( Visit https://archiver.fans )

  42. Mega Link Shop December 3, 2024 at 4:42 pm

    Updated Only Fans Leaks ( Visit https://archiver.fans )

  43. Buy Fansly Leaks December 3, 2024 at 5:20 pm

    Rebecca J OnlyFans Mega Link Download ( Visit https://archiver.fans )

  44. Only Fans Leaks Updates December 3, 2024 at 6:21 pm

    Black Ass Jenny OnlyFans Mega Link Download

  45. Itz Grippy TV Only Fans Leaks December 4, 2024 at 8:24 am

    Im xXx Dark OnlyFans Mega Link Download ( Visit https://archiver.fans )

  46. Barely Legal Lexi Only Fans Leaks December 4, 2024 at 12:02 pm

    Crii Baby RiRi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  47. Corinna Kopf Only Fans Leaks December 4, 2024 at 1:56 pm

    Ima Cri Baby OnlyFans Mega Link Download ( Visit https://archiver.fans )

  48. Corinna Kopf Only Fans Leaks December 4, 2024 at 4:20 pm

    Crii Baby RiRi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  49. Genesis Mia Lopez Only Fans Leaks December 4, 2024 at 10:34 pm

    Crii Baby RiRi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  50. Only Fans Leaks Free Download December 5, 2024 at 2:12 am

    Leah Mifsud OnlyFans Mega Link Download ( Visit https://archiver.fans )

  51. Emmanuel Lustin Only Fans Leaks December 5, 2024 at 6:43 am

    10TB Only Fans Mega ( Visit https://archiver.fans )

  52. Buy Leaked Content December 5, 2024 at 8:55 pm

    Mulan Hernandez OnlyFans Mega Link Download ( Visit https://archiver.fans )

  53. Rebecca J Only Fans Leaks December 5, 2024 at 8:55 pm

    Its Lunar Liv OnlyFans Mega Link Download

  54. Bulma XO Only Fans Leaks December 5, 2024 at 10:11 pm

    Gina WAP OnlyFans Mega Link Download ( Visit https://archiver.fans )

  55. Barely Legal Lexi Only Fans Leaks December 7, 2024 at 4:53 pm

    Leah Mifsud OnlyFans Mega Link Download ( Visit https://archiver.fans )

  56. Rebecca J Only Fans Leaks December 7, 2024 at 6:04 pm

    Hot 4 Lexi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  57. 10TB Only Fans Mega December 8, 2024 at 6:54 am

    Ima Cri Baby OnlyFans Mega Link Download ( Visit https://archiver.fans )

  58. Only Fans Leaks Updates December 8, 2024 at 7:33 am

    Barely Legal Lexi OnlyFans Mega Link Download

  59. Hola Bulma Only Fans Leaks December 8, 2024 at 3:15 pm

    Fansly Leaks Mega Link

  60. Rubi Rose Only Fans Leaks December 8, 2024 at 5:23 pm

    GG With The WAP OnlyFans Mega Link Download

  61. Hot 4 Lexi Only Fans Leaks December 8, 2024 at 6:50 pm

    Barely Legal Lexi OnlyFans Mega Link Download

  62. Its Lunar Liv Only Fans Leaks December 8, 2024 at 8:20 pm

    Crii Baby RiRi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  63. Taylor Hall Only Fans Leaks December 8, 2024 at 9:53 pm

    Caaart OnlyFans Mega Link Download

  64. Black Ass Jenny Only Fans Leaks December 8, 2024 at 10:01 pm

    Jenise Hart OnlyFans Mega Link Download

  65. Ima Cri Baby Only Fans Leaks December 9, 2024 at 4:38 am

    Daalischus Rose OnlyFans Mega Link Download

  66. Itz Grippy TV Only Fans Leaks December 9, 2024 at 5:37 am

    Hola Bulma OnlyFans Mega Link Download ( Visit https://archiver.fans )

  67. 3TB Only Fans Mega December 9, 2024 at 7:26 am

    3TB Only Fans Mega

  68. 10TB Only Fans Mega December 9, 2024 at 9:59 am

    Rebecca J OnlyFans Mega Link Download ( Visit https://archiver.fans )

  69. Gina WAP Only Fans Leaks December 9, 2024 at 11:03 am

    Hot 4 Lexi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  70. Free Only Fans Leaks December 11, 2024 at 6:35 am

    Lexi 2 Legit OnlyFans Mega Link Download

  71. Its Lunar Liv Only Fans Leaks December 11, 2024 at 7:53 am

    Only Fans Leaks Free Download

  72. Only Fans Leaks Updates December 11, 2024 at 8:49 am

    Updated Only Fans Leaks ( Visit https://archiver.fans )

  73. Black Ass Jenny Only Fans Leaks December 11, 2024 at 10:12 pm

    Buy Fansly Leaks ( Visit https://archiver.fans )

  74. Barely Legal Lexi Only Fans Leaks December 12, 2024 at 3:46 am

    Mulan Hernandez OnlyFans Mega Link Download ( Visit https://archiver.fans )

  75. Yasmine Lopez Only Fans Leaks December 12, 2024 at 6:46 am

    Mega Link Shop ( Visit https://archiver.fans )

  76. Mega Link Shop December 12, 2024 at 9:18 am

    Yasmine Lopez OnlyFans Mega Link Download ( Visit https://archiver.fans )

  77. GG With The WAP Only Fans Leaks December 12, 2024 at 9:44 am

    Corinna Kopf OnlyFans Mega Link Download ( Visit https://archiver.fans )

  78. Its Lunar Liv Only Fans Leaks December 12, 2024 at 1:30 pm

    Black Ass Jenny OnlyFans Mega Link Download

  79. Buy Mega Links December 12, 2024 at 6:35 pm

    Crii Baby RiRi OnlyFans Mega Link Download ( Visit https://archiver.fans )

  80. TheRealRebeccaJ Only Fans Leaks December 13, 2024 at 4:22 am

    Its Lunar Liv OnlyFans Mega Link Download

  81. Corinna Kopf Only Fans Leaks December 13, 2024 at 4:47 am

    Mega Link Shop ( Visit https://archiver.fans )

  82. Buy Mega Links December 13, 2024 at 2:46 pm

    North Natt OnlyFans Mega Link Download

  83. Lexi 2 Legit Only Fans Leaks December 13, 2024 at 5:33 pm

    Corinna Kopf OnlyFans Mega Link Download ( Visit https://archiver.fans )

  84. Daalischus Rose Only Fans Leaks December 15, 2024 at 3:38 am

    Updated Only Fans Leaks ( Visit https://archiver.fans )

  85. Genesis Mia Lopez Only Fans Leaks December 15, 2024 at 6:47 am

    Buy Only Fans Leaks ( Visit https://archiver.fans )

  86. Jenise Hart Only Fans Leaks December 15, 2024 at 8:51 am

    3TB Only Fans Mega

  87. Updated Only Fans Leaks December 15, 2024 at 2:39 pm

    3TB Only Fans Mega

  88. Buy Mega Links December 15, 2024 at 9:35 pm

    3TB Only Fans Mega

  89. 8TB Only Fans Mega December 16, 2024 at 2:00 am

    Jenise Hart OnlyFans Mega Link Download

  90. Caaart Only Fans Leaks December 16, 2024 at 11:58 am

    Lexi 2 Legit OnlyFans Mega Link Download

  91. Genesis Mia Lopez Only Fans Leaks December 18, 2024 at 11:50 am

    Buy Only Fans Leaks ( Visit https://archiver.fans )

  92. Mega Link Store December 18, 2024 at 11:50 am

    Corinna Kopf OnlyFans Mega Link Download ( Visit https://archiver.fans )

  93. Updated Only Fans Leaks December 18, 2024 at 1:59 pm

    Itz Grippy TV OnlyFans Mega Link Download ( Visit https://archiver.fans )

  94. North Natt Only Fans Leaks December 18, 2024 at 1:59 pm

    Bulma XO OnlyFans Mega Link Download

  95. Daalischus Rose Only Fans Leaks December 19, 2024 at 11:23 am

    Rebecca J OnlyFans Mega Link Download ( Visit https://archiver.fans )

  96. Buy Leaked Only Fans December 19, 2024 at 2:30 pm

    Genesis Mia Lopez OnlyFans Mega Link Download

  97. Im xXx Dark Only Fans Leaks December 19, 2024 at 5:13 pm

    Bulma XO OnlyFans Mega Link Download

  98. GGWithTheWAP Only Fans PPVs December 19, 2024 at 7:01 pm

    GinaWAP Only Fans Leaks ( https://urbancrocspot.org/gina-wap-gg-with-the-wap-only-fans-mega-link-9gb/ )

  99. xXxKJayyyyy December 20, 2024 at 5:49 am

    Alexis Texas OnlyFans Leaks Mega Folder Link Download ( https://CrocSpot.Fun )

  100. BombshellMint December 20, 2024 at 6:38 am

    Tytiania Sargent Naked Only Fans ( https://UrbanCrocSpot.org/shop )

  101. Bombshell Mint Nude Leaks December 20, 2024 at 9:26 am

    Bombshell Mint Nude Leaks ( https://CrocSpot.Fun )

  102. Tytiania Sargent Nude Leaks December 20, 2024 at 4:09 pm

    Bombshell Mint Porn ( https://urbancrocspot.org/the-real-bombshell-mint-only-fans-mega-link/ )

  103. NamiSwanBB NamiBBSwan December 20, 2024 at 4:43 pm

    Cubana Redd OnlyFans Leaks Mega Folder Link Download ( https://UrbanCrocSpot.org )

  104. GinaWAP Free Only Fans December 30, 2024 at 9:38 pm

    GinaWAP Only Fans Leaks ( https://urbancrocspot.org/gina-wap-gg-with-the-wap-only-fans-mega-link-9gb/ )

  105. GGWithTheWAP Leaks January 2, 2025 at 10:22 am

    GinaWAP Free Only Fans https://urbancrocspot.org/tag/gg-with-the-wap/

  106. GinaWAP Only Fans Leaks January 2, 2025 at 10:47 am

    GinaWAP Only Fans Leaks ( https://urbancrocspot.org/gina-wap-gg-with-the-wap-only-fans-mega-link-9gb/ )

  107. NastyGILF Taveleigh YoFavShyFreak69 January 2, 2025 at 2:16 pm

    Alexis Texas OnlyFans Leaks Mega Folder Link Download ( https://CrocSpot.Fun )

  108. Lena Paul Lena is a Peach January 2, 2025 at 7:46 pm

    Sammy02kVIP OnlyFans Leaks Mega Folder Link Download ( https://CrocSpot.Fun )

  109. Bombshell Mint Porn January 3, 2025 at 8:44 am

    The Real Bombshell Mint Only Fans Leaks ( https://UrbanCrocSpot.org/ )

  110. The Real Bombshell Mint Only Fans Leaks January 3, 2025 at 10:29 am

    Bombshell Mint Porn ( https://urbancrocspot.org/the-real-bombshell-mint-only-fans-mega-link/ )

  111. John Arthur Gibbs February 3, 2025 at 3:41 pm

    https://doxbin.org/upload/JayceBradfordChildPredatorCPConnoisseur

Leave a Reply

Your email address will not be published. Required fields are marked *