WATCH: Making an experimental approach to digital change work in government

One of the biggest challenges for change-makers in government is getting started. Developing a business case for service reform and new ways of working can be a long – and sometimes costly – process. This is especially true for digital change, when it can be hard to demonstrate the value of systems and processes that haven’t yet been tried in a government context. 

In this webinar, you’ll hear from digital leaders at Cabinet Office and Crown Commercial Service discuss the value that an experimental approach can bring to digital transformation and how departments can use experimental approaches to remove barriers to providing citizen-facing services in a more joint-up way.


  • Giles Hartwright, Interim Government Chief Technology Officer at Cabinet Office
  • Steve Hopkins Commercial Lead, Software at Crown Commercial Service
  • Jonathan Bennett, Regional Vice President UK Public Sector, Salesforce

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