Digital-services provider Atos has won a contract to deliver a major part of the Metropolitan Police’s IT services and systems strategy.
The firm will be responsible for the service integration and management (SIAM) of the infrastructure strand of the Met’s Total Technology Programme, which will create a multi-supplier operating model to deliver core infrastructure services.
The contract is part of a strategy to reduce the force’s costs by 20 per cent in the years to 2020 and was signed on Monday (November 2) between Atos and the London Mayor’s Office for Policing and Crime (MOPAC). A MOPAC spokeswoman said the contract was worth approximately £45m over five years.
Under the contract, Atos will manage suppliers for data centre, hosting, end user, network and application management services as those contracts are awarded. It will also test and release new applications for use by officers and staff.
Additionally, Atos will manage the force’s 24/7 service desk, with a remit to encourage a shift to self-service, driving efficiency, and promoting up-to-date ICT good practice.
Chris Naylor, director of digital policing at the Met, said the award signalled a change in the way ICT was delivered at the force.
“The SIAM Towers model is all about collaboration and leveraging the best capabilities from our technology partners,” he said.
“Working in partnership with the emerging Digital Policing Intelligent Client Function, Atos brings a wealth of experience in managing the SIAM Towers model and will be our partners in managing the ICT infrastructure.”
Adrian Gregory, Atos’ chief executive for the UK and Ireland, said the firm’s contract would also see it help to deliver digital services to counter emerging cyber, terrorism and financial threats.
“As a leading company in the delivery of SIAM services we are confident in our capability to work with MPS to deliver material cost savings and an enhanced service to officers and staff,” he said.