A South East council is looking for a supplier to provide a private cloud customer platform solution in a contract that could be worth up to £75m.
Hampshire County Council has launched a tendering process for a partner to provide a system including software, a customer relationship management and eCommerce solution along with knowledge management capabilities and business intelligence and analytics functionality.
The contract would be awarded for an initial five years, but could be extended by two five-year periods.
Hampshire has a number of shared service agreements with other public sector bodies which will be able to make use of the contract – Oxfordshire County Council, Hampshire Fire and Rescue Authority, Hampshire Constabulary and the county’s Office of the Police and Crime Commissioner.
The tender also makes it clear that Hampshire is intending to expand its shared service offering and “therefore provision for potential significant growth has been made in this procurement and will be required to be reflected in the agreement”.
The closing date for responses to the tender is 25 November.