The 20 best UK local authority websites 2015

Does your council appear on this year’s list of top performing council websites produced by Socitm?

The professional body for public sector ICT professionals produces the list from ratings given by a panel of reviewers.

Four factors contribute to the Better Connected star ranking of a council website:

  • The number of customer journeys for top tasks that meet the Better connected standard according to type of council);
  • The number of usability criteria that meet the Better connected standard (navigation of top tasks, use of search engine, use of A to Z index, accessibility) – maximum of four;
  • The overall reviewer rating – from 1 (poor) to 3 (very good)
  • The mobile assessment: four star sites only must achieve the mobile standard

See if your council’s website is among this year’s top sites (years in brackets refer to councils’ last appearance on the list). Sites appear in alphabetical order – click through to view the websites.

Argyll & Bute (2013)

Blaby DC (2014)

Bristol City (2011)

Canterbury City (New)

The City of Cardiff (New)

Chichester DC (2010)

Cornwall (New)

East Riding of Yorkshire (2014)

Eden DC (2014)

The City of Edinburgh (2014)

Hackney (2012)

Hinckley & Bosworth BC (2014)

Kent CC (2013)

North Yorkshire CC (2012)

Oxfordshire CC (2014)

Preston City (2014)

South Lanarkshire (2013)

Staffordshire CC (2012)

Warwick DC (2013)

One unnamed English unitary (as non-subscriber to Socitm Insight, Socitm is not revealing this council)

Colin Marrs

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