HMRC hotlines hit performance target for first time in over three years in October
After 39 consecutive months of missing the mark of answering 85% of calls, the tax
Supplier ranks doubled in second iteration of £1.4bn health and care digital framework
Crown Commercial Service has confirmed the chosen bidders to feature on a major deal for
DWP opens recruitment for £200k digital chief
The Department for Work and Pensions is inviting applications for the CDIO post, which sits
EXCL: GDS signs six-figure One Login PR deal to ‘maintain clear drumbeat narrative that raises awareness’
As government rolls out tool to millions of citizens, the technology’s creator is working with
‘Revolutionised NHS App’ at heart of plan to cut waiting lists
The health service’s core patient software program will be upgraded to allow users to, first
PSFA chief: ‘Fraudsters are looking at how they use AI and we need to get ahead of them’
The Public Sector Fraud Authority was created to deploy data and digital to tackle fraud
Welsh councils sign nationwide £200m tech framework
All 22 local authorities in Wales, as well as schools across the country, will be
Blair-era cabinet minister Hilary Armstrong to lead new Digital Inclusion Action Committee
Former social exclusion minister and MP for North West Durham is the first person named
ONS delivers ‘exciting data work that eases the burden on surveys’
As the UK’s statistics agency continues work on transforming and updating the public questionnaires through
HMRC boosts value of NI and PAYE digital modernisation deal by 50% to £125m
The department has expanded a contract for the support and upgrade of the core platform
Home Office receiving 120 complaints a month about eVisas
Ministers have provided data on those formally taking issue with the new digital system but,
DWP chief expects to ‘go further and faster in how we use technology to design and deliver services’
Sir Peter Schofield looks back on a busy year and previews 2025, during which the
Government comms head on AI assistance and using digital to ‘reach citizens where they are’
Simon Baugh, chief executive of the Government Communication Service, discusses the challenge of an increasingly
DSIT boss Munby embraces ‘difficult problems and brilliant teams’ after digital expansion
The head of the Department for Science, Innovation and Technology lifts the lid on a
HMRC head Harra on service shortfalls and plans for a new digital roadmap
Jim Harra, the chief executive of HM Revenue and Customs, reflects on the department’s recent
DWP and HMRC prep tech resources as deadline nears for citizens to close State Pension gaps
The two departments launched a joint service earlier this year allowing citizens to check their
Home Office signs £2m deal to ‘embed cyber risk management and governance across department’
Department awards contract of potentially four years to KPMG which, in the coming months, will
Newly created National Infrastructure and Service Transformation Authority seeks £200k chief
The agency being established to take on duties from the National Infrastructure Commission and Infrastructure