
HMRC to provide callback service and waiting time estimates
The government tax department has now responded to various recommendations from a committee of parliamentarians,

EXCL: DWP to build ‘transformational in-house digital service’ to replace national Find a Job online tool
The job search offering on GOV.UK has been based on technology from an external provider

NHS signs £500m combined cloud hosting deal
The central body, which is to be dissolved, has created a single vehicle to serve

Starmer: ‘AI releases individuals to be more human’
The prime minister has appeared before his fellow MPs to discuss his plans for the

Westminster plans £4m data platform to meet ‘analytics, AI and personalisation goals’
Local government authority in the heart of the capital is to undertake a project in

DfE alerted to more than 50 school ransomware attacks in past three years
For education sector bodies that suffer a security incident, the Whitehall department offers support services

Growing band of MPs call on government to introduce digital ID
It is understood that around 50 Labour representatives, mostly drawn from the 2024 election intake,

GDS research finds civil servants ‘have misconceptions of what AI is and what it might achieve’
A study of scores of officials across various departments finds that, while levels of understanding

Welsh Government plans £12m engagement to develop national digital inclusion support service
Existing deal will be replaced by an agreement including initial mapping exercise, followed by provision

Minister pegs potential automation savings at £36bn
The representative with responsibility for the future digital economy and online safety has provided parliamentary

Digital profession expansion will ‘replace 7,000 contractors and save up to £500m a year’, Whitehall chief claims
As government strives to hit 10% headcount target, the Cabinet Office head has advised MPs

HMRC signs six-figure deal for comprehensive digital accessibility testing
The government tax department has entered into an agreement which will last for the next

Scottish islands progress use of drones in public services
Argyll and Bute Council, which serves citizens across a range of remote locations off Scotland’s

CCS previews Digital and Outcomes Specialists 7 framework with six-year term and £14.4bn value
Having been split in two for its sixth iteration, one of government’s landmark tech buying

DWP working to ‘finalise publication’ of more algorithm details
The department first deployed an algorithm to help detect possible fraud in claims made for

Review to probe ONS’s culture and effectiveness
With former department chief Devereux to undertake review, leaders welcome ‘an opportunity to help ensure

‘Minimise environmental impact’ added to Government Design Principles
The guidelines first created 13 years ago to support designers of citizen services has been

Desert island digital: World’s most remote government seeks consultants to shape tech strategy
Saint Helena, which forms part of a UK overseas territory about 4,000 miles from the