DBT-led group explores using Post Office as single high-street shopfront for government services and digital support
The network of almost 12,000 locations could play a role in supporting a wide range
HMRC greenlights sole bidder AWS for £500m cloud migration deal
Formal documents confirm reports that the US cloud titan was the only firm in the
‘We are being imaginative to make defence appeal to young people with new skill sets’
A leading military commander has advised that the Armed Forces are facing many of the
‘DVLA is pushing the boundaries of AI’
One of government’s most visible agencies is diversifying its customer service operations, with increased automation
MoD offers £150k-plus for digital and AI leadership duo
The government department is now seeking applications for two senior managerial positions with responsibility for
Scotland needs to fix data foundations to get the most out of AI, minister says
As it releases a new national AI strategy, the devolved administration’s public finance minister has
Former top Tory and Vote Leave adviser de Zoete appointed to civil service role as ‘investment and AI adviser’
A familiar figure around government during the Cameron, Johnson and Sunak administrations has been appointed
Serco lands £74m Home Office call-centre contract
Outsourcing giant is now the main contractor for HM Passport Office’s contact centre and other
Treasury to probe departments’ payment ID measures
As MPs continue an inquiry examining the use of data analytics in preventing fraud perpetrated
GDS reports achieving 90% accuracy in GOV.UK Chat pilots
AI assistant, based on technology from LLM provider Anthropic, is due to be rolled out
Police Scotland hit with £66k fine over serious data breach
Force extracted and shared the entire contents of a crime complainant’s phone in a way
HMRC enters public beta tests of One Login as transition from Government Gateway gradually progresses
As of last month, the tax agency is finally advising citizens visiting GOV.UK to create
Treasury plans guidance to help departments record digital service costs
New framework for measuring the cost of services will include a minimum data set for technology. Ministries will also need
Government probes use of AI in children’s social care
An ongoing consultation seeks to close a gap in government’s knowledge by seeking input from
West Yorkshire Police deploys AI analysis of 999 calls
The force will use a tech system powered by artificial intelligence to record, transcribe and
Data watchdog accuses Scottish Government of ‘unjustified delays and a wall of silence’
The information commissioner for Scotland has said that ministers can no longer be trusted to
All UK firms urged to check Companies House records after data exposed during five-month ‘security issue’
A tech update made in the autumn is thought to have introduced a vulnerability that
Imminent Access to Work legacy upgrade will help ‘avoid problems’, says DWP chief
The replacement of an ageing system in place for 30 years is hoped to eat