News

EXCL: HMRC signs £150k deal for AI-generated comms and training videos

After signing a contract for a pilot period of one year, PublicTechnology understands technology platform

Most consultants eager to work for new online hospital, NHS says

The health service has unveiled research which indicates that six in ten surgeons and other

‘Highest standards of impartiality and integrity’ – Scottish first minister defends FOI record

Following a series of highly critical public interventions from the country’s information commissioner, Scotland’s most

DWP engages AI and tech suppliers to help shape plans for 12 areas of new Jobs and Careers services

A new procurement document reveals that the department wishes to explore how technology and digital

DBT-led group explores using Post Office as single high-street shopfront for government services and digital support

The network of almost 12,000 locations could play a role in supporting a wide range

HMRC greenlights sole bidder AWS for £500m cloud migration deal

Formal documents confirm reports that the US cloud titan was the only firm in the

‘We are being imaginative to make defence appeal to young people with new skill sets’

A leading military commander has advised that the Armed Forces are facing many of the

‘DVLA is pushing the boundaries of AI’

One of government’s most visible agencies is diversifying its customer service operations, with increased automation

MoD offers £150k-plus for digital and AI leadership duo

The government department is now seeking applications for two senior managerial positions with responsibility for

Scotland needs to fix data foundations to get the most out of AI, minister says

As it releases a new national AI strategy, the devolved administration’s public finance minister has

Former top Tory and Vote Leave adviser de Zoete appointed to civil service role as ‘investment and AI adviser’

A familiar figure around government during the Cameron, Johnson and Sunak administrations has been appointed

Serco lands £74m Home Office call-centre contract

Outsourcing giant is now the main contractor for HM Passport Office’s contact centre and other

Treasury to probe departments’ payment ID measures

As MPs continue an inquiry examining the use of data analytics in preventing fraud perpetrated
A questions being asked and answered as part of the pilot for GOV.UK Chat

GDS reports achieving 90% accuracy in GOV.UK Chat pilots

AI assistant, based on technology from LLM provider Anthropic, is due to be rolled out

Police Scotland hit with £66k fine over serious data breach

Force extracted and shared the entire contents of a crime complainant’s phone in a way

HMRC enters public beta tests of One Login as transition from Government Gateway gradually progresses

As of last month, the tax agency is finally advising citizens visiting GOV.UK to create

Treasury plans guidance to help departments record digital service costs 

New framework for measuring the cost of services will include a minimum data set for technology. Ministries will also need

Government probes use of AI in children’s social care

An ongoing consultation seeks to close a gap in government’s knowledge by seeking input from
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