Kent inks Agilisys digital services deal

Written by Jessica Wilkins on 23 October 2015 in News
News

Agilisys has won a £23m contract to supply Kent County Council with digital services and a contact centre for the next six years.

Kent will use the firm to improve digital access for residents. The council's Conservative leader Peter Carter said the council’s priority was to offer an “enhanced experience” for those trying to use services or contact the council.
 
“In Agilisys, we have found a partner that can help us to take the next step in transforming the way customers interact with us across all channels, building on the high quality services that staff already deliver,” he added.
 
“As a result we will also be able to identify even greater savings through improved processes, giving the taxpayers better value for money.”

Related content

Partnership launched to ease data sharing
Cloud services - the shifting context


More than 150 KCC staff are expected to transfer to Agilisys

Agilisys chief executive Steven Beard said he hoped the Kent deal would provide a “regional showcase” for what the firm can do.

Earlier this week, l
ocal authorities in Kent awarded a contract for a data sharing tool to save money by preventing fraud and errors.​​

Share this page

Tags

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

FCDO signs consultancy to £6.5m deal to boost cyber-resilience
31 January 2023

Department retains firm on two-year deal

Consultancy signed to £6.5m deal to advise on eight-department shared-services plan
27 January 2023

The Matrix programme – which includes Treasury, Cabinet Office and DHSC – begins engaging with potential suppliers

DWP seeks duo of commercial bigwigs to oversee major digital programmes
27 January 2023

Department advertises roles for savvy senior managers to oversee supplier engagements

NHS picks suppliers for £200m voice recognition and digital dictation framework
26 January 2023

A total of 12 firms feature across four lots on deal that runs for an initial term of two years