White Papers

Five trends driving digital government


This report by Vodafone offers central government solutions backed by Vodafone's infrastructure, ensuring high levels of availability, security and resilience.

Cisco 2017 Midyear Cybersecurity Report


The Cisco 2017 Midyear Cybersecurity Report explores the dynamics of the escelating impact of security breaches, the pace and scale of technology, and how threat actors are infiltrating systems.

IBM pathways for GDPR readiness


This IBM paper helps organisations better understand how they can start preparing for the implementation of the EU General Data Protection Regulation

What's holding back local government digital adoption?


This 8x8 report, which canvasses the views of 1,095 local government staff in the UK, reveals a significant appetite for new technology.

Our Changing State: Mergers and demergers of non-departmental public bodies


This whitepaper by Browne Jacobson comes on the heels of a roundtable that explored how the public sector can develop awareness of and better manage reforms to its landscape.

Digital Reinvention in action: What to do and how to make it happen


This IBM whitepaper shows how Digital Reinvention will involve a fundamental reimagining of how organisations operate and how they engage with their environment. 

The Future Workplace: How is disruptive technology influencing business decision makers?


How are the public and private sectors utilising technology? BT surveyed 1,501 key IT decision makers from organisations of all sizes across the UK to see how they're embracing the technologies at the heart of the Fourth Industrial Revolution.

The Shift to Digital Government


For some time now, government has been cultivating a “digital by default” objective to improve services and be more effective with citizens and other stakeholders. This paper by Objective looks at the designs of a powerful information ecosystem that positions organisations for the digital era and supports future growth, innovation and continuous improvement.

Bringing digital transformation to local government


This Citrix whitepaper explores the challenges faced by local governments and IT professionals to make services intuitive and convenient in an environment of growing demand and unprecedented cuts in expenditures. 

The Little Book of Big Weekends


The Little Book of Big Weekends by Boundless has 35 fun and unusual ideas for short-breaks and days out in the UK to inspire and surprise you, from sleeping in a luxury tree house to staying at Britain’s most remote pub.

6 common threats to your signed documents


This SigningHub e-book explores six of the most common threat scenarios associated with e-signing processes and how you should respond. 

Case Study: Providing Staff Self-Service & Improving Efficiency at Coventry City Council


This case study takes a look at how Coventry City Council worked with EACS to implement a phased approach to streamlining IT operations. 

Moving to the Cloud: How to get it right


This report by iomart walks you through the Do’s and Don’ts of cloud migration to make sure your journey is a success.


Good practices across local government digital service delivery


This report by Eduserv looks at 20 local government websites and apps designed in line with the GDS Design Principles. Examples include the transport API from Bristol City Council, the widgets dashboard supported by Leeds City Council, the use of social media by Torfaen Borough Council and the app for vulnerable children by West Sussex County Council. 

Identifying effective mobile workforce management


This new research by Kirona indicates that field-based teams could be significantly more productive, with poor quality processes and a reliance on outdated paper-based systems stymieing progress. As this report suggests, government has a real opportunity to make significant cost savings and noticeable improvements with new technologies available to them. 

Digital Transformation: The Age of Innocence, Inertia or Innovation?


This Microsoft report takes a look at the views of more than 1,000 business and IT leaders from large UK organisations across a variety of sectors in an effort to better understand how they're thinking about disruption and their own digital transformation journeys. 

SAM In An Imperfect World


There are many challenges that can easily derail a Software Asset Management (SAM) program. This paper from Snow Software investigates some of the major challenges facing SAM managers and highlights how to build a successful strategy to overcome them.

Digital Transformation Skills for Government


This short Microsoft e-book reviews the seven key digital transformation skills the public sector needs to harness to optimise operations and transform service delivery. 

The Commercial Imperative


This Civica report looks closely at how reduced central government funding has driven local government senior management teams to adopt commercial strategies and to identify alternative income streams​.

Transforming Public Sector Productivity


Using the results of a BlackBerry-commissioned Dods Research survey of over 4,000 UK public sector workers, this report offers a clear picture of how the public sector is faring in its attempts to adopt mobile working practices

Sopra Steria: Government Digital Trends Survey 2016


Now in its second year, this research by Sopra Steria in conjunction with Dods examines the progress that the civil service has made in implementing digital transformation.

Poole Hospital reduces backup window by 85 per cent


This case study takes a look at how Poole Hospital partnered with HPE for an efficient and scalable backup software solution to protect operational and clinical data.

Your guide to unlocking organisational growth with data


This Microsoft eBook explains how you can enhance efficiency and productivity while growing your organisation effectively.

NHS South London Commissioning Support Unit


NHS South London Commissioning Support Unit (CSU) carried out a successful migration by working with cloud facilitators SystemsUp, an iomart company, to plan its use of cloud services.

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Invigorating the public sector revolution


This report by Civica explores how a public sector cultural revolution is essential to empower the digital citizen and discusses how people, culture and leadership are not only barriers but also enablers of wholesale change.

Cybersecurity in the Government: Managing the ongoing challenge of insider threats


This SolarWinds whitepaper presents the results of a study on the challenges IT professionals face in preventing insider and external IT security threats, and ways to help mitigate this growing potential risk.

Cyber Security Demystified: Your key cloud security questions answered


As the amount of data we collect from an increasing number of sources keeps growing, the risk of that data falling into the wrong hands grows exponentially. This Microsoft eBook guides you through the role you can play in keeping your organisation safe.

Addressing the challenges posed by compliance with the Freedom of Information Act 2000


The Freedom of Information Act (“the Act”) was introduced across most of the UK in 2000—and in Scotland in 2002—to allow public right of access to information held by public authorities.This whitepaper by HPE focuses on how, 15 years since its passage, the law poses challenges to local authorities and NHS trusts.