White Papers

The Future Workplace: How is disruptive technology influencing business decision makers?


How are the public and private sectors utilising technology? BT surveyed 1,501 key IT decision makers from organisations of all sizes across the UK to see how they're embracing the technologies at the heart of the Fourth Industrial Revolution.

The Shift to Digital Government


For some time now, government has been cultivating a “digital by default” objective to improve services and be more effective with citizens and other stakeholders. This paper by Objective looks at the designs of a powerful information ecosystem that positions organisations for the digital era and supports future growth, innovation and continuous improvement.

Bringing digital transformation to local government


This Citrix whitepaper explores the challenges faced by local governments and IT professionals to make services intuitive and convenient in an environment of growing demand and unprecedented cuts in expenditures. 

The Little Book of Big Weekends


The Little Book of Big Weekends by Boundless has 35 fun and unusual ideas for short-breaks and days out in the UK to inspire and surprise you, from sleeping in a luxury tree house to staying at Britain’s most remote pub.

6 common threats to your signed documents


This SigningHub e-book explores six of the most common threat scenarios associated with e-signing processes and how you should respond. 

Case Study: Providing Staff Self-Service & Improving Efficiency at Coventry City Council


This case study takes a look at how Coventry City Council worked with EACS to implement a phased approach to streamlining IT operations. 

Moving to the Cloud: How to get it right


This report by iomart walks you through the Do’s and Don’ts of cloud migration to make sure your journey is a success.


Good practices across local government digital service delivery


This report by Eduserv looks at 20 local government websites and apps designed in line with the GDS Design Principles. Examples include the transport API from Bristol City Council, the widgets dashboard supported by Leeds City Council, the use of social media by Torfaen Borough Council and the app for vulnerable children by West Sussex County Council. 

Identifying effective mobile workforce management


This new research by Kirona indicates that field-based teams could be significantly more productive, with poor quality processes and a reliance on outdated paper-based systems stymieing progress. As this report suggests, government has a real opportunity to make significant cost savings and noticeable improvements with new technologies available to them. 

Digital Transformation: The Age of Innocence, Inertia or Innovation?


This Microsoft report takes a look at the views of more than 1,000 business and IT leaders from large UK organisations across a variety of sectors in an effort to better understand how they're thinking about disruption and their own digital transformation journeys. 

SAM In An Imperfect World


There are many challenges that can easily derail a Software Asset Management (SAM) program. This paper from Snow Software investigates some of the major challenges facing SAM managers and highlights how to build a successful strategy to overcome them.

Digital Transformation Skills for Government


This short Microsoft e-book reviews the seven key digital transformation skills the public sector needs to harness to optimise operations and transform service delivery. 

The Commercial Imperative


This Civica report looks closely at how reduced central government funding has driven local government senior management teams to adopt commercial strategies and to identify alternative income streams​.

Transforming Public Sector Productivity


Using the results of a BlackBerry-commissioned Dods Research survey of over 4,000 UK public sector workers, this report offers a clear picture of how the public sector is faring in its attempts to adopt mobile working practices

Sopra Steria: Government Digital Trends Survey 2016


Now in its second year, this research by Sopra Steria in conjunction with Dods examines the progress that the civil service has made in implementing digital transformation.

Poole Hospital reduces backup window by 85 per cent


This case study takes a look at how Poole Hospital partnered with HPE for an efficient and scalable backup software solution to protect operational and clinical data.

Your guide to unlocking organisational growth with data


This Microsoft eBook explains how you can enhance efficiency and productivity while growing your organisation effectively.

NHS South London Commissioning Support Unit


NHS South London Commissioning Support Unit (CSU) carried out a successful migration by working with cloud facilitators SystemsUp, an iomart company, to plan its use of cloud services.

To find out more, download the case study by filling in the form below.

Invigorating the public sector revolution


This report by Civica explores how a public sector cultural revolution is essential to empower the digital citizen and discusses how people, culture and leadership are not only barriers but also enablers of wholesale change.

Cybersecurity in the Government: Managing the ongoing challenge of insider threats


This SolarWinds whitepaper presents the results of a study on the challenges IT professionals face in preventing insider and external IT security threats, and ways to help mitigate this growing potential risk.

Cyber Security Demystified: Your key cloud security questions answered


As the amount of data we collect from an increasing number of sources keeps growing, the risk of that data falling into the wrong hands grows exponentially. This Microsoft eBook guides you through the role you can play in keeping your organisation safe.

Addressing the challenges posed by compliance with the Freedom of Information Act 2000


The Freedom of Information Act (“the Act”) was introduced across most of the UK in 2000—and in Scotland in 2002—to allow public right of access to information held by public authorities.This whitepaper by HPE focuses on how, 15 years since its passage, the law poses challenges to local authorities and NHS trusts.

Mobile Device Management for a Mobile Workforce


This whitepaper by iomart examines Mobile Device Management from the perspective of planning key concepts for Microsoft Intune, following a project they are delivering for a government agency.

The intelligent Cloud: From information to innovation


Moving to the cloud reduces costs, drives efficiencies and unlocks new opportunities. In this cloud e-guide we offer nine key insights into how the cloud can bring about brand new ways of doing things.

Good Practice Guide 13: Log & Event Manager


This free white paper by SolarWinds explains how Log & Event Manager (LEM) can help you pinpoint potential security issues, simplify and automate incident response, and achieve GPG13 compliance.

How the EU’s General Data Protection Regulation Will Impact Your Organisation


There are big changes happening in areas of data privacy and data sovereignty, and they concern you and your organisation. This whitepaper by iomart explores how the way you handle customer information today may not be compliant with new regulations that kick in this year. 

Enabling a new world of public service delivery


With five years of austerity already under our belts, it is becoming apparent that there are fewer quick-fire opportunities to address waste and identify efficiencies. This e-guide by Civica explores how transforming the way we do things can effectively deliver the savings demanded by the new Government, align with its goal to permanently shrink the size of the state, while devolving powers to local authorities.​

Business Anywhere: The ultimate guide to flexible working


At a time when 14.1 million British workers want to work flexibly, why aren’t more employers and organisations facilitating it? This Microsoft e-guide explains what flexible working is, outlines the benefits it can bring, and debunks common myths.