Yet, delivering a successful channel shift strategy can be challenging and the pressure is on to deliver more services online with fewer resources.
In “Top 6 challenges of channel shift — and how to tackle them” OutSystems explains point-by-point how to overcome the top challenges faced by the public sector.
In this white paper Outsystems explains how to:
1. Make the transition to Agile
2. Design for today’s users
3. Listen to data
4. Integrate every system
5. Deliver continuously, and more