Yet, delivering a successful channel shift strategy can be challenging and the pressure is on to deliver more services online with fewer resources.

In “Top 6 challenges of channel shift — and how to tackle them” OutSystems explains point-by-point how to overcome the top challenges faced by the public sector.

In this white paper Outsystems explains how to:

1. Make the transition to Agile

2. Design for today’s users

3. Listen to data

4. Integrate every system

5. Deliver continuously, and more