‘We hope more people will ask for help’ – how an NHS trust is using virtual reality to treat phobias
Patients in the East of England can now use immersive technology to help overcome mental health conditions. Gill Hitchcock finds out more.
The CEO of Danish tech firm NetCompany tells PublicTechnology why the country’s existing digital infrastructure could help encourage adoption of its soon-to-launch coronavirus response app
PublicTechnology research finds that failing to consider user needs is the most common stumbling block, with a lack of simplicity and intuitiveness also a frequent failing
WATCH: Lessons learned during agile delivery – address accessibility upfront and avoid technical debt
Following the design and launch of a new service for the registration of drones, delivery partner BJSS passes on some advice for others embarking on agile projects
The spike in usage prompted by the surge in Universal Credit claims has prompted the Treasury to approve another tranche of funding
The Driver and Vehicle Standards Agency has already done a great deal of work implementing technology across its operations. But digital chief Alex Fiddes tells PublicTechnology it has even bigger ambitions.
A lack of physical proximity need not be a barrier to collaboration and an inclusive culture, according Rasmus Koefoed-Jespersen and Susheel Dodeja of BJSS
Department seeks partner to support ongoing work to build a range of services
Government launches platform to marry digital experts to projects in need of support
Training developed by universities is available on the newly launched Skills Toolkit
After four years, usage of the government’s flagship vehicle for agile service design support is still predominantly used by Whitehall. PublicTechnology research assesses uptake so far among local government and NHS trusts – and which local public sector entities are leading the way
‘The stakes feel higher but, with good practice, it need not be scary’ – NHS.UK design lead on responding to coronavirus
The current crisis has placed an unexpected – and perhaps unwelcome – weight of responsibility on service designers. The NHS website’s lead designer Dean Vipond discusses how to cope with the fear and stay focused on users and outcomes
Clearly understanding your MVP, managing ambiguity, and involving assessors in your project are among the top tips offered by Christina Ehlers of BJSS SPARCK
Introducing a week of exclusive content focused on the art of delivering government services
The discovery phase is the time to set the course for transformation. Service-design professionals need to ensure the journey is embarked upon throughout – and beyond – their organisation, believes Gordon Haywood of BJSS SPARCK
The Digital Marketplace, and the frameworks it supports, are designed to help Whitehall procure in an agile way. But PublicTechnology finds the frequency and type of usage varies significantly across departments
Site pauses applications after several hours
Department floats contract notice
Local authority wants agile experts to apply for senior role
The Covid-19 pandemic has profoundly changed how we live. Neil McEvoy of DigitalScot.net asks how the new way of life might impact what happens once the current crisis is over.
Speaker Lindsay Hoyle encourages MPs to stay at home