Transformation
HMRC warns small firms on digital VAT deadline with two-thirds still to register
Companies with less than £85,000 of taxable revenue must switch to online system from next fiscal year
Struggles of HMRC border IT system cause import delays
Hauliers report being stuck on the other side of the channel as a result of issues with new GVMS...
DVLA online transactions topped 50 million in 2021
Chief executive Julie Lennard cites digitisation as among the agency’s biggest achievements of...
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DHSC picks £50m long-term IT partner to support cloudy future
DXC to replace Atos as core supplier
Government major projects chief: ‘There has been a huge effort to do things differently’
Nick Smallwood of the IPA discusses the challenges of 2021 and his reform ambitions for the year ahead
Are your Christmas presents spying on you?
With many around the country receiving technological gifts, experts from government anti-espionage unit UK NACE explain why smartphones are the ‘perfect eavesdropping devices’
HMRC’s 2022 priorities: Boosting cyber defences and ‘getting the tax system back on even keel’
Chief executive Jim Harra discusses the many challenges of the year just gone, and those to come in the months ahead
Year in review: How technology defined 2021’s biggest stories
Digital and data once again had a starring role in supporting – and, occasionally, hampering – government’s work this year. PublicTechnology looks back at the most significant events.
Government’s digital leader on making the case for ‘significant sums’ in the spending review
Joanna Davinson, executive director of the Central Digital and Data Office, discusses the new organisation’s remit
GDS boss: ‘Our staff have consistently delivered access to information and services’
Tom Read reflects on his first 10 months in ‘the best job in government’
How 2021 turbo-charged the use of digital tools for government’s finance professionals
Government’s public spending chief on how hybrid working and online tools helped HM Treasury deliver a spending review
DWP chief sets 2022 goal of ‘using new technology to make it easier for customers to engage with us’
Peter Schofield discusses the importance of collaborating across organisational boundaries, and why Mary Berry is his ideal New Year’s Eve guest
‘Reform is top of the list for 2022’ – Whitehall COO Chisholm
Civil service operations chief discusses his priorities for the year ahead
GDS invites civil servants to join new user research panel
Digital agency seeks colleagues to help assess services in development
HMRC: 85% of customer service is now digital
Minister says ongoing transformation activities will help service levels return to ‘usual high standards’
Tech and data teams win Civil Service Awards
Digital and data units from HMPO and the DfT are among the winners
HMRC signs £85m five-year deal for customs software and support
IT reseller SCC wins contract
Test and Trace scheme brings in £8m partner to support digital leadership
Contract with Axiologik seeks help with ‘delivering digital and technology capability’
Senior managers’ lack of digital nous cited as key reason for government tech failures
Prevalence of legacy systems and wider shortage of skills also found to be contributory factors, MPs report
Scottish Government workers set to be given ‘right to disconnect’
Government announces it will enter into discussions over rules allowing workers to disconnect from remote systems and shun late-night emails
DBS checks to become first service to move to new government-wide login
By spring 2022, process of checking someone’s criminal record will become first of ‘hundreds’ to switch to incoming system
Common Platform: Courts workers back strike over problems with digital system
Union claims new system threatens 3,000 jobs
NHS Test and Trace: Deloitte and Accenture win £100m in long-term software and support deals
Contracts could run until 2025
Government app to offer Wulfrunians cinema tickets and shopping vouchers for eating their greens
West Midlands city to work with DHSC on pilot of new tech platform