Published on PublicTechnology.net (https://www.publictechnology.net)

Home > DWP to trial digital system for issuing National Insurance numbers

DWP to trial digital system for issuing National Insurance numbers

Written by Sam Trendall on 8 October 2020 in News
News

Service will be made available to small number of applicants

The Department for Work and Pensions is shortly to begin trialling a digital service for issuing National Insurance numbers.

The department has been developing the service for some time and, by the middle of this month, will have a minimum viable product ready to enter private beta phase. Once it has done so, the online system “will initially be available to a limited number of applicants each day”, according to employment minister Mims Davies.

Until now, the DWP has not been able to issue numbers remotely. Many applicants have needed to verify their identity by attending a face-to-face meeting and those that have not have been served only by a postal service.


Related content

  • DWP in-house IT firm BPDTS Ltd to merge with digital function [1]
  • Inside DWP’s digital coronavirus response – APIs, reuse and micro-services [2]
  • DWP buys £4m of devices to support development of non-Windows services [3]

“When applying for a NINo (National Insurance number), all applicants are required to have their identity verified, Davies added. “For those applicants whose identity has already been verified by another UK government department, primarily the Home Office, their applications are dealt with by post. For those who have not had their identity verified, primarily EU/EEA nationals, the current process requires them to attend a face to face interview with DWP to verify their identity.”

The introduction of the digital process comes after seven months after face-to-face interviews were suspended due to the coronavirus pandemic. A “limited service” for those applicants who did not require in-person appointments was restarted in June.

“The DWP has continued to monitor all aspects of the National Insurance Number process throughout recent months, as we continue to respond to the impact of the Covid-19 pandemic and its effect on our services,” Davies added.

The employment minister was answering written parliamentary questions from Labour MPs Daniel Zeichner and Catherine West.

 

About the author

Sam Trendall is editor of PublicTechnology

Tags
Mobile [4]
Transformation [5]
Categories
Business and industry [6]
Employment [7]
#block-views-events-popup-block{ position: fixed; bottom: -30px; padding: 25px 22px; width: 360px; max-width: calc(100% - 30px); text-align: center; border-radius: 0 4px 0 0; color: #fff; background: rgb(0, 170, 200) none repeat scroll 0% 0%; -ms-transform: translateY(100%); -webkit-transform: translateY(100%); transform: translateY(100%); -webkit-transition: all .35s ease-in-out; transition: all .35s ease-in-out; z-index: 2; } #block-views-events-popup-block.show{ bottom:10px; transform:none; -webkit-transform:none; } #block-views-events-popup-block a.btn.btn--outlineWhite { border-color: #fff; color: #fff; background: transparent; } #block-views-events-popup-block .events-popup-close{ position: absolute; cursor: pointer; top: -30px; left: 0; height: 32px; padding: 7px 20px; border-radius: 4px 4px 0 0; color: #fff; background: rgb(0, 170, 200) none repeat scroll 0% 0%; font-size: 13px; } #block-views-events-popup-block .events-popup-close .icon--events-popupClose{ padding-left: 10px; font-family: inherit !important; } #block-views-events-popup-block .icon--events-popupClose:before { content: ''; width: 12px; height: 12px; margin: -1px 7px 0 0; background: url(https://www.publictechnology.net/sites/www.publictechnology.net/themes/pubtech_override/img/close-thin.svg) center no-repeat; background-size: 10px; vertical-align: middle; position: absolute; left: 10px; top: 10px; } #block-views-events-popup-block .views-field.views-field-nid .field-content{ display:none; }

jQuery(window).load(function() { if(jQuery('#event-popup-nid').length){ var eventId = jQuery('#event-popup-nid').text(); jQuery.cookie('eventPageId',eventId); var countCurrentValue = parseInt(jQuery.cookie('countCurrentName')) || 1; var combinedValueValue = eventId+'-'+countCurrentValue; var countCurrentValue = parseInt(jQuery.cookie('countCurrentName')) || 1; jQuery.cookie('combinedValueName',combinedValueValue); const result = combinedValueValue.split('-'); if( result[1] <= 3 ) { jQuery('section#block-views-events-popup-block').addClass('show'); countCurrentValue = parseInt(result[1]) + 1; jQuery.cookie('countCurrentName',countCurrentValue); combinedValueValue = eventId+'-'+countCurrentValue; jQuery.cookie('combinedValueName',combinedValueValue); } jQuery('.events-popup-close').click(function(){ jQuery('section#block-views-events-popup-block').removeClass('show'); }); } });

(function(e,t,o,n,p,r,i){e.visitorGlobalObjectAlias=n;e[e.visitorGlobalObjectAlias]=e[e.visitorGlobalObjectAlias]||function(){(e[e.visitorGlobalObjectAlias].q=e[e.visitorGlobalObjectAlias].q||[]).push(arguments)};e[e.visitorGlobalObjectAlias].l=(new Date).getTime();r=t.createElement("script");r.src=o;r.async=true;i=t.getElementsByTagName("script")[0];i.parentNode.insertBefore(r,i)})(window,document,"https://diffuser-cdn.app-us1.com/diffuser/diffuser.js","vgo"); vgo('setAccount', '253344499'); vgo('setTrackByDefault', true); vgo('process');
Close
Sign up for our free daily newsletter
Register here
6472
Dods PublicTechnology.net is a Merit Group plc title

Quick Links

  • Home
  • News
  • Opinion
  • Features
  • Private Sector Insight
  • Cyber Week
  • White Papers
  • Events
  • On Demand Webinars
  • Partner Directory
  • About
  • Contact

Services

Dods People Dods Political Intelligence Dods ResearchDods EventsDods Training

Media & Publishing

PoliticsHome Parliament MagazineHolyroodThe House MagazineCivil Service WorldTraining Journal

About Dods

Dods Group Part of Merit Group Privacy Policy Terms & Conditions Advertising Sponsorship
Privacy PolicyTerms & ConditionsAdvertisingSponsorship Subscriptions
  • Registered office: 11th Floor
  • The Shard
  • 32 London Bridge Street
  • London SE1 9SG
  • Company number: 04267888
  • © Merit Group plc 2021

Source URL: https://www.publictechnology.net/articles/news/dwp-trial-digital-system-issuing-national-insurance-numbers

Links
[1] https://www.publictechnology.net/articles/news/dwp-house-it-firm-bpdts-ltd-merge-digital-function
[2] https://www.publictechnology.net/articles/features/inside-dwp%E2%80%99s-digital-coronavirus-response-%E2%80%93-apis-reuse-and-micro-services
[3] https://www.publictechnology.net/articles/news/dwp-buys-%C2%A34m-devices-support-development-non-windows-services
[4] https://www.publictechnology.net/tags/mobile
[5] https://www.publictechnology.net/tags/transformation
[6] https://www.publictechnology.net/categories/business-and-industry
[7] https://www.publictechnology.net/categories/employment