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DTSTART;TZID=UTC:20260324T103000
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SUMMARY:The System Shift: Redesigning public services around citizen experience
DESCRIPTION:The System Shift: Redesigning public services around citizen experience\n🗓️ 24 March 2026\n🖥️ Free online webinar\n⏱️ 10:30 – 11:30 AM (GMT)\nver the past five years\, public sector organisations have invested heavily in digital transformation\, accelerated by the pandemic and the rapid emergence of AI. Yet despite these efforts\, citizen experience scores have remained largely flat. As demand continues to grow and cost pressures increase\, the gap between ambition and delivery suggests that investment alone is not translating into better citizen experiences. \nIn this webinar\, hosted in partnership with KPMG\, Civil Service World brings together a panel of leaders from across the public sector to explore how some teams are beginning to close that gap by moving beyond stand‑alone operational improvements and focusing on how services work together end‑to‑end. \nOur panel will explore why improvement has been so hard to achieve\, where some organisations are making progress\, and what it takes in practice to shift the dial by focusing less on individual initiatives and more on system‑wide change that supports citizens across whole journeys. \nJoin the webinar to hear: \n\nAn overview of the CEE 2026 report\, sharing insights from citizens across the country\nExamples of leading practice that are delivering progress across the public sector\nPractical insights and advice from digital and service leaders who are making change happen today\nHow the ‘Remember\, Recognise and Respect’ framework can shape services around citizen needs\nThe common challenges facing service leaders-  and practical ways to address them\n\n \n\n\n\nRegister Free Today\n\n\n\n\n 
URL:https://www.publictechnology.net/event/the-system-shift-redesigning-public-services-around-citizen-experience/
LOCATION:Online
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DTSTART;VALUE=DATE:20261117
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SUMMARY:The Cyber Security Conference 2026
DESCRIPTION:The Cyber Security Conference\n🗓️ 17 November 2026 | Free to attend\n📍The Minster Building\, 21 Mincing Ln\, London\nCyber threats to public services are growing in scale and sophistication. The Cyber Security Conference 2026 will equip public sector leaders with the insight needed to strengthen resilience in a complex landscape. \nHear from senior voices across government and industry on strengthening cyber resilience\, responding to geopolitical threats and improving collaboration and intelligence sharing. Sessions will offer practical guidance on combining robust technological defences with a proactive posture and empowering the workforce as a critical line of defence. \nThis is a vital forum for public service professionals to align priorities\, exchange insight and reinforce the resilience of the systems and services citizens rely on. \nKey disccusion points: \n\nHear from UK cyber leaders on national response and AI threats\nExamine threats to frontline public services in high-risk sectors\nUnderstand the methods of criminals\, hostile states and ideologues\nDiscover how public-sector leaders are building cyber resilience\nJoin CPD-certified sessions on proactive defence\, training & readiness\nExpert advice on supporting the mental health of cyber professionals\n\n \n\n\n\nFind out more\n\n\n\n\n 
URL:https://www.publictechnology.net/event/the-cyber-security-conference-2026/
LOCATION:The Minster Building\, 21 Mincing Ln.\, London EC3R 7AG
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