Will Brexit Slow Down Public Sector Digital Transformation?
The digital transformation of government and public services has made immense progress in the last five years. Throughout the public sector, interactions with citizens that once required lengthy phone calls and stacks of paper now routinely take place online. In many cases, technology has also been used to transform the internal operations of local councils, NHS trusts, and central government departments, and the day-to-day working lives of their staff.
All of which could just be the tip of the iceberg. The next wave of transformation – powered by automation, machine learning, and artificial intelligence – could reshape public service from top-to-bottom, and revamp not only how citizen services are designed and delivered, but also the policy that informs them.
But the public sector transformation agenda has never faced so many threats. A shortage of in-demand skills and a lack of resources are major challenges, as are the requirements of complying with data and privacy regulation and managing the impact of growing public unease about the use of personal data.
Which is to say nothing of the Brexit-sized elephant in the room.
In this exclusive roundtable discussion, PublicTechnology will gather senior representatives from across the public sector to discuss the challenges facing digital transformation and how they might be overcome.
Topics will include:
- How to attract and retain digital skills
- The use of cloud computing and next-generation infrastructure
- Managing resources in the face of increased pressure on services – and the need to cope with external factors such as Brexit
- Ensuring data security and enabling data sharing
- Collaboration and shared-services agreements
- The potential of AI and automation
We would like to hear from individuals working within the public sector that would like to participate in this special roundtable discussion. To register your interest, or if you have any queries, please email Alex Hancock at firstname.lastname@example.org.