Content

Editorial

Pickles confirms plan to change electronic agenda rules

26 February 2014

The government has confirmed that it is planning to legislate to allow councillors to be sent agendas for council meetings electronically.

Features

Computer screens on wall

Joining up the dots

27 April 2015

Josh Chambers looks at global examples for a clue as to how Whitehall can work with local governments to produce true “government as a platform”.

Graphic showing a basic platform computer game

Game on

13 April 2015

Governments across the world are increasingly using online games to train staff and engage with the public.

Phil Neal of Capita One

Moving early help forward with technology

2 April 2015

Phil Neal lists the ways technology can help improve early intervention decisions by local authorities.

News

Clouds

Public sector moving more services to cloud

1 May 2015

Seven in ten local public sector organisations are using cloud technology, according to a survey of the sector.

Weekly tenders update

1 May 2015

Warwick District Council has awarded a £576,000 contract for a supplier to support the in-house infrastructure support team.

A view of Calton Hill, Edinburgh

Councils urged to use Big Data tool for place making

30 April 2015

An online tool launched yesterday bringing together data on communities across Scotland could be used by councils to help design services, according to its promoters.

Opinion

Harry Metcalfe, managing director at dxw

Forging a new procurement approach for digital services

28 April 2015

Harry Metcalfe says a new Digital Services framework needs to judged by measurable standards of user satisfaction.

Westminster

Election 2015: Three challenges for a digital future

17 April 2015

Ivan Harris says whoever forms the next government will face a big task in driving greater adoption of cloud services within the public sector.

Customer service

Rise of the humans

17 April 2015

In the age of digital customer service, the role of employees is more important than ever before, says David Moody.

Q&A