Content

Editorial

Pickles confirms plan to change electronic agenda rules

26 February 2014

The government has confirmed that it is planning to legislate to allow councillors to be sent agendas for council meetings electronically.

Features

'Designating services as digital is increasingly a hindrance' – DfE's Emma Stace on working across organisational boundaries

18 September 2019

As the Department for Education refashions itself as a delivery department, its chief digital officer Emma Stace tells PublicTechnology she is determined to make digital ‘just the way we do things round here’

Gender bias concerns raised over GP app

13 September 2019

Onlookers are asking why the chatbot created by Babylon Health – which provides the GP at Hand service – is offering such different guidance to men and women.  But the company tells PublicTechnology its service is working as intended.

How online triage is transforming access to NHS GPs in east London

3 September 2019

Digital-first appointments are delivering the biggest improvement in access to GPs for 10 years, Stratford medical director Dr Bhupinder Kohli tells Gill Hitchcock

Interview

In it for the long-run: Why Luton council signed a 10-year ICT deal

7 March 2017

Luton Borough Council chose to renew its IT contract rather than go with a new provider. The council’s technology lead tells Gill Hitchcock how it shifted to an outcomes-based approach – and why a flexible 10-year contract can still be a good deal.

‘The skill set for any CIO is the same’: Socitm president Geoff Connell on moving from borough to county

11 January 2017

Geoff Connell took up his role of CIO at Norfolk County Council in August last year. Rebecca Hill asks him how he found the change from the London Borough of Newham, and finds out what’s on his to-do list.

News

Rotherham plans town-centre public WiFi

18 September 2019

Local authority seeks to engage with potential commercial partners

Report finds outsourced IT typically more efficient – but failures ‘cost taxpayers dearly’

18 September 2019

Institute for Government says permanent secretaries should spearhead commercial efforts

Home Office to text one million passport holders with no-deal travel warning

17 September 2019

Department to inform citizens that they may need to renew their passports earlier than expected

Opinion

The public sector must ensure it does not leave the wrong kind of legacy

6 September 2019

Government must eliminate ageing tech to ensure it is not left behind by society at large, believes Sascha Giese of SolarWinds

Tech firms should join a coalition of the willing to support interoperability for police IT

30 August 2019

Jessica Russell of techUK believes increased collaboration between the emergency services and technology partners could deliver improved public-safety outcomes

Start-ups can show the way to public sector transformation

27 August 2019

Hanna Johnson of tech accelerator Public believes that transforming citizen services will require government to adopt new ways of buying and using technology

Q&A