HMRC praised for use of public consultations on Making Tax Digital programme
Lords committee commends tax agency for process used to develop and roll out digitisation project
Experts pour cold water on digital services tax proposal
Onlookers predict tax on tech titans will be ineffective
‘Cracks are showing’ as HMRC juggles Brexit prep and day-to-day business, MPs find
Fraud and error rates predicted to rise and IT system to manage exports ‘very unlikely to be...
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Children’s Commissioner to set up digital hub for children in care
Long-term goal is for site to operate as a social enterprise run by young care-leavers
‘Top-down approaches don’t work’ – LGA calls for digital devolution
Local authority membership body urges government to devolve the programme of work set out in the Industrial Strategy
PAC warns of ‘catastrophic effects’ if HMRC is not given extra funding for customs platform
MPs call on the Treasury to devote enough cash to ensure that both the outgoing system and its replacement can handle post-Brexit requirements
Virtual mortgages and online divorces – the future of government digital services
Resilience and efficiency minister Caroline Nokes discusses the UK’s progress to date in the digital government space, and where its priorities lie now
Glasgow aims to transform digital services with seven-year CGI deal
Scottish city announces big plans to ramp up online transactions, bring analytics into healthcare, and issue all children aged nine and over with tablets
Calamitous Concentrix cost HMRC £38m, Treasury documents reveal
Mistakes of IT and BPO outfit cost department millions of pounds, it has emerged
DWP to bring in electronic evidence submission for funeral payment claims
Government introduces various measures to make process simpler
London boroughs team up to roll out £1.7m hosted housing management platform
Wandsworth and Richmond pick Northgate to deliver software
Pepper the robot joins Southend’s social care team
Essex town to deploy humanoid robot to help deliver services
All prison officers in England and Wales to get body-worn cameras
Government spends £2m on equipping 5,600 staff with technology designed to improve safety
Bristol moves past London to be named UK’s top smart city
Study from Navigant Consulting recognises West Country city’s work in areas such as access to data and energy innovation
DWP to lead project to create digital platform to manage all pensions
Government confirms pensions dashboard programme will go ahead, with launch scheduled for 2019
DWP scraps 55p-a-minute helpline charges but stresses 99% of Universal Credit claims are made online
Calls to helplines for all department’s services will be toll-free by the end of 2017
Do Aylesbury Vale and Alexa have the ‘skill’ for better services?
Aylesbury Vale council’s IT lead Maryvonne Hassall talks to Gill Hitchcock about the potential gains – and pitfalls – of adopting AI in local government
UK among 32 signatory countries to Tallinn eGovernment Declaration
All 28 EU member states plus the four EFTA countries gathered in Estonia capital to agree deal to work together to drive digital-government policy
Government offers social networks ‘groundbreaking’ software to combat child abuse
Home Office invests £600,000 in digital-fingerprint plug-in
Leeds to trial person-held record system
City to roll out scheme allowing citizens to access and amend their information
Home Office assisted digital team flags up need for service support
Project with UK Visas and Immigrations offers telephone and face-to-face help for users lacking digital confidence or access
British Library turns to tech to manage 150m-item collection
Library puts out request for information from potential suppliers
From the people that brought you the Northern Powerhouse – could ‘Innovation South’ be the UK’s tech engine?
Government-commissioned report flags up the potential of the eight counties below London
Digitising Flintshire – a collective approach to transformation
Flintshire County Council chief officers talk to Gill Hitchcock about their joint responsibilities for a five-year digitisation programme