DWP signs potential £1m deal to measure and analyse employee experience
Department awards contract to specialist supplier – which will also lead a pilot of a more sophisticated customer feedback system
Statistics watchdog warns PM again over inaccurate claim on employment increase
In his ninth such proclamation in the last six months, Boris Johnson cited a rise of 500,000...
DfE staff told to abandon homeworking and return en masse to offices ‘immediately’
Secretary of state grilled by MPs over department’s comparatively low proportion of employees...
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Theresa May's government must not forget about digital government
The new government is focused on Brexit, and Theresa May and Philip Hammond have not yet voiced their support for making government digital – but Daniel Thornton, co-author of the Institute for Government's in-depth report on digital transformation, says the potential for savings is huge.
Scottish government offers £92,500 for CDO to oversee benefits devolution
The Scottish government is advertising for a chief digital officer for social security for the second time this year as it gains control of benefit systems.
Why we should be more afraid of the cultural chasm than the digital skills gap
The public sector might know what core digital skills it is short of, but its across-the-board capacity to embrace change is the key problem, according to Mel Ross of transformation consultancy Adapt2Digital.
Empowering women: How Socitm wants to boost IT professionals’ confidence
This autumn, the next cohort of women will start Socitm’s empowering women in IT programme. Rebecca Hill finds out how the society wants to promote female tech role models as part of PublicTechnology's diversity in tech series.
Whitehall oversight risks stifling local service reforms, warns think tank
Fear of being penalised for failings with local service redesigns is stopping councils from fully sharing their experiences with peer organisations, according to a new study by the Institute for Government.
Championing gender diversity at the GDS
Not long ago, the team overseeing digital transformation in Whitehall was in need of some significant changes itself. Zara Farrar, leader of the Government Digital Service’s women’s group, tells Rebecca Hill how GDS reinvented its attitude to women.
Information Commissioner's Office raps city council over data breaches
The managing director of Wolverhampton City Council has been ordered to sign a commitment to improve staff data-protection training after recent incidents in which sensitive employee information were inadvertently disclosed
National Audit Office calls for government contracting improvements
A new guide from the public finance watchdog says the government currently spends around £225bn a year on contracts with private and third-sector providers, and says significant work is required to make the contract work effective, ensure it meets service standards, and...
Outgoing Socitm president Nadira Hussain: “The value of a diverse workforce is clear, but the perception remains that tech is about geeky men in darkened rooms in front of screens”
Nadira Hussain says local government IT can achieve better outcomes by using the analytical, negotiating and project management skills of women. Gill Hitchcock reports.
Local Government Association names digital-transformation funding winners
Thirty-four councils have bagged cash pots of up to £40,000 to develop digital solutions for health and social care integration, welfare reform, and troubled families projects.
Flintshire renews and expands Proactis deal
Flintshire County Council in north Wales has agreed a new five-year contract to extend its use of Proactis’ procurement software suite and utilise the firm’s “Supplier Network” platform.
Southend agrees £3.24m deal for dark-fibre network
Southend-on-Sea Borough Council has agreed a £3.24m deal for the provision of a 50km “future-proof” dark-fibre network connecting 120 key public-sector sites.
Accenture wins Met application management services contract
Application management services provider Accenture has been awarded a five-year contract to help the Metropolitan Police increase its use of digital technologies.
Council signs £92m digital-services contract with CGI
Scottish Borders Council has agreed a £92m digital-services deal with IT and outsourcing giant CGI off the back of a contract with neighbouring City of Edinburgh Council.
Survey: Majority favour online ID verification for government services
A survey of more than 2,000 UK adults has found a clear majority want to be able to verify their identity online in order to access government services conveniently.
GDS' Stephen Foreshew-Cain: ‘there is a gender-diversity problem in the digital industry’
Government Digital Service executive director Stephen Foreshew-Cain has committed the organisation to a more pro-active stance on promoting gender diversity in the IT sector.
DWP digital director bemoans department’s ‘hierarchical structure’
The Department for Work and Pensions’ director general of digital technology has spoken of his concerns about the organisation’s grade-led culture.
HMRC chief moots data and development changes
HM Revenue & Customs chief technology officer Steve Walters has detailed two data-driven areas of change his department expects in the coming years.