Department awards contract to specialist supplier – which will also lead a pilot of a more sophisticated customer feedback system
The new government is focused on Brexit, and Theresa May and Philip Hammond have not yet voiced their support for making government digital – but Daniel Thornton, co-author of the Institute for Government's in-depth report on digital transformation, says the potential for savings is huge.
The Scottish government is advertising for a chief digital officer for social security for the second time this year as it gains control of benefit systems.
The public sector might know what core digital skills it is short of, but its across-the-board capacity to embrace change is the key problem, according to Mel Ross of transformation consultancy Adapt2Digital.
This autumn, the next cohort of women will start Socitm’s empowering women in IT programme. Rebecca Hill finds out how the society wants to promote female tech role models as part of PublicTechnology's diversity in tech series.
Fear of being penalised for failings with local service redesigns is stopping councils from fully sharing their experiences with peer organisations, according to a new study by the Institute for Government.
Not long ago, the team overseeing digital transformation in Whitehall was in need of some significant changes itself. Zara Farrar, leader of the Government Digital Service’s women’s group, tells Rebecca Hill how GDS reinvented its attitude to women.
The managing director of Wolverhampton City Council has been ordered to sign a commitment to improve staff data-protection training after recent incidents in which sensitive employee information were inadvertently disclosed
A new guide from the public finance watchdog says the government currently spends around £225bn a year on contracts with private and third-sector providers, and says significant work is required to make the contract work effective, ensure it meets service standards, and...
Outgoing Socitm president Nadira Hussain: “The value of a diverse workforce is clear, but the perception remains that tech is about geeky men in darkened rooms in front of screens”
Nadira Hussain says local government IT can achieve better outcomes by using the analytical, negotiating and project management skills of women. Gill Hitchcock reports.
Thirty-four councils have bagged cash pots of up to £40,000 to develop digital solutions for health and social care integration, welfare reform, and troubled families projects.
Flintshire County Council in north Wales has agreed a new five-year contract to extend its use of Proactis’ procurement software suite and utilise the firm’s “Supplier Network” platform.
Southend-on-Sea Borough Council has agreed a £3.24m deal for the provision of a 50km “future-proof” dark-fibre network connecting 120 key public-sector sites.
Application management services provider Accenture has been awarded a five-year contract to help the Metropolitan Police increase its use of digital technologies.
Scottish Borders Council has agreed a £92m digital-services deal with IT and outsourcing giant CGI off the back of a contract with neighbouring City of Edinburgh Council.
A survey of more than 2,000 UK adults has found a clear majority want to be able to verify their identity online in order to access government services conveniently.
Government Digital Service executive director Stephen Foreshew-Cain has committed the organisation to a more pro-active stance on promoting gender diversity in the IT sector.
The Department for Work and Pensions’ director general of digital technology has spoken of his concerns about the organisation’s grade-led culture.
HM Revenue & Customs chief technology officer Steve Walters has detailed two data-driven areas of change his department expects in the coming years.