Benefit fraud is worse than ever. Gary Pettengell asks if new technology is helping?
Budget constraints and practicalities might prevent councils from making large-scale changes to their IT systems. But, says Richard Whomes, even the smallest steps to modernisation can make a big impact.
Existing social media platforms aren’t providing effective political engagement, because they weren’t designed to, says David Evans, director of policy and community at the BCS, The Chartered Institute for IT.
The global ransomware attack has been followed by an outcry about the NHS' reliance on legacy systems. Harry Metcalfe and Lee Maguire of dxw say you can't properly diagnose the problem - or understand an organisation's culture - from the outside, but call for technicians to be empowered to act quickly when...
Last week’s local elections saw a swing to the Conservatives, with a few successes for Labour in the city mayoral polls. But, if the political landscape has shifted, David Walker says it remains to be seen if local government tech will move beyond business as usual.
In three weeks, voters in Manchester, Birmingham and Liverpool get to choose new mayors, but you’d be hard pushed to find much mention of tech in their manifestos, says David Walker. He asks if there’s a reason for their seemingly half-hearted approach to IT...
NAO offers 'balanced view' of history of digital transformation, but GDS now needs to focus on Brexit
Much will be made of the UK spending watchdog’s recent report on how the Government Digital Service is adapting to its new way of working – but the real test of government digital is more likely to be Brexit, writes the Institute for Government’s Daniel Thornton.
At the end of March, the government is facing a brain-drain as contractors leave the public sector rather than be caught out by stricter tax rules. But Eduserv’s Max Elliott-Massouras says the focus should be on the value of contractors – not their cost.
If you make bold decisions, you have to execute them well: Five lessons for getting transformation right
Aingaran Pillai, CEO and founder of open source software company Zaizi, says that governments need to make bold decisions on digital - but make sure they're executed properly. He offers his top five tips for digital staff here.
A lack of benchmarking data on digital transformation programmes in government makes it hard to evaluate success at a time when it has ever been more important, says Jane Roberts, strategy director at TopLevel.
Algorithms in decision-making inquiry: Stephanie Mathisen on challenging MPs to investigate accountability
The House of Commons Science and Technology Committee is to investigate the use of algorithms in decision-making, an inquiry chosen as part of the committee’s crowd-sourcing project. Stephanie Mathisen, campaigns and policy officer at Sense about Science, who pitched the idea to the MPs, explains why the field needs more scrutiny.
How can government raise its tech game? The digital tools transforming democracy for today and tomorrow
The UK’s model of governance seems impervious to radical technological change, but elsewhere in the world, countries are getting digital democracy right, says Theo Bass, a researcher at innovation foundation Nesta and author of a report looking at the tools governments have at their fingertips.
The government’s transformation strategy seems to be more about re-packaged principles when it needed to demonstrate how a revolution could be achieved in practice, says independent digital analyst Jos Creese.
The government's transformation strategy needs buy-in from the political top brass to drive the radical culture change that underpins the plan, writes PublicTechnology editor Rebecca Hill.
The government's transformation has admirable aims, but will need leaders who understand what digital really means if it to become a reality, says Janet Hughes, digital director of Doteveryone's digital leadership project.
For a public sector only just beginning to adapt to the demands of digital data, the looming General Data Protection Regulation obligations could be alarming. Jane Roberts of Toplevel asks how the GDPR will differ from existing legislation.
In a post-Brexit world, says David Walker, caution may be the best digital strategy civil servants can hope for.
Idriss Mekrez, chief technology officer for the public sector at MarkLogic, sets out the potential geospatial mapping has for the public sector.
Freddy Kanter of Foehn argues that voice communications can make a greater contribution to councils' cost-cutting activities - and that its time in the spotlight has come.
That the long-awaited digital strategy has fallen by the wayside is not a surprise, but ministers must move to demonstrate their commitment to digital quickly, writes PublicTechnology's online editor Rebecca Hill.
Starting at the right end of digital care: Place-based and citizen centric care is a task for GDS and NHS Digital
Jos Creese, independent digital consultant and principal Analyst for Eduserv, says that technology should promote fundamental change in our care services – and argues that this is the responsibility of everyone from local providers to central government.