Digital minister: ‘It’s important to the government that the British public has confidence in how we use their data’
In a piece written for PublicTechnology, parliamentary secretary Alex Burghart discusses progress with One Login and the significance of legislative changes
How Oxford University is using data to empower underrepresented groups in entrepreneurship
The question is not whether a diversity of talent exists, but how do we enable all to move...
Government should publish user research for the public good
Departments now possess vast volumes of data on citizens' experiences of digital services and...
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If position in the civil service is everything, where does digital really sit?
As the UK’s first director general for digital heads for the Department of Culture, Media and Sport, and the Government Digital Service struggles to maintain its footing at the centre, David Walker asks what the reality is for government digital.
Latest healthcare network could transform NHS services - but more communication is needed
Gareth Ricketts, the health sector lead for Updata, says the new health and social care network has the potential to transform NHS services for the future - but first there needs to be more communication of the change.
How charities can learn from the Government Digital Service
Digital technology offer charities a wealth of options. But Tris Lumley of think-tank New Philanthropy Capital says that they should heed advice from the Government Digital Service and take user-centric approach to transformation.
Open and shut case: Should digital government be using open standards, open source or low-code?
Jane Roberts strategy director at Toplevel and asks whether more clarity is needed to stop departments from tying themselves in knots over what kind of ‘open’ to use.
Arvato public sector chief: Councils must tap into big data to fill empty homes
Debra Maxwell, chief executive officer for customer relationship management and public sector at Arvato, looks at how big data can help local authorities bring in more revenue.
Wachter review of NHS IT is 'based on an heroic assumption'
Bob Wachter’s recommendations for digitising the NHS are measured, realistic and long-term, but could still fail without doctors’ buy-in, argues David Walker.
Informed, inspired care: Lessons from Lincolnshire
Lincolnshire Health and Care’s Gary James explains how the county’s new integrated Care Portal system aims to transform healthcare for an ageing and widely dispersed population.
Microsoft’s UK data centre signals a turning point for public sector cloud compting
Mark Skilton of Warwick Business School says that the opening of Microsoft’s three UK data centres marks another step on the road to full public sector adoption of cloud computing in the country.
Socitm brands Wachter review of health IT ‘disappointing’
Martin Ferguson, Socitm’s director of policy and research, says that the review of health information technology led by clinician and IT expert Bob Wachter has missed the opportunity to include local government perspectives.
Putting citizens at the heart of digitisation
Chris White, head of digital solutions at Capita Software Services, looks at how councils can use single sign-on citizen portals to improve services and support vulnerable residents.
Healthcare IT: How to manage a mammoth network
Joe Kim, chief technology officer at IT monitoring and management tools developer SolarWinds, looks at the scale of the problem faced by healthcare organisers handling ever-increasing amounts of data and offers five ways they can tackle it.
Why we should be more afraid of the cultural chasm than the digital skills gap
The public sector might know what core digital skills it is short of, but its across-the-board capacity to embrace change is the key problem, according to Mel Ross of transformation consultancy Adapt2Digital.
Home Office Digital developer: Departmental culture is excellent for women
As PublicTechnology looks at diversity in public sector technology careers, Home Office developer Barbara Cassini reflects on her experiences as a female developer in both public and private sectors, saying that some offices are just better than others.
Building the Data Foundations for Smart Cities
The next generation of data storage and processing technologies will be critical to the success of smart cities, says James Norman.
Integrated care systems need integrated security, says medical IT expert
Chief clinical information officers must be given more powers to tackle the risks of integrated care models to stop them being undermined by security breaches, writes Saif Abed, Imprivata's medical director for Europe, the Middle East and Africa.
The naysayers are wrong about the future of GDS, says digital inclusion specialist
The Government Digital Service is evolving not retreating, and its new leader has the chance to complete the cultural shift from confrontation to collaboration, writes Matthew Trimming of entry market company META
GDS shake-up is a victory for senior officials at the expense of citizens
Former senior civil servant Andrew Greenway says that big leadership changes in government digital are likely to be seen as a triumph only by those who believe that a government organised along Victorian lines is still fit for fixing today’s...
Trust in the social services: Can recording meetings build better relationships?
High-profile social care reviews have highlighted the need for comprehensive record-keeping. James Foley, vice-president for customer experience at BT smartnumbers, asks whether the electronic recording of meetings could improve trust between clients and social workers.
Clouded vision: What to think about when you think about web services
Budget pressures are persuading governments to look to the cloud to improve services while keeping costs down. Max Peterson of Amazon Web Services sets out five questions to ask yourself along the way.
Digital transformation needs a little more talk and much more action
A straw poll session at this year’s Socitm Spring Conference revealed some uncomfortable insights on the state of digital transformation across the UK public sector. Mel Ross looks at what’s to be done.
Digitisation of the court system must not decrease access to justice
Faced with the effects of years of austerity and ageing technology, investing in digital will be essential for the justice system - but new technology must work for the people, writes Melanie Mylvaganam, IT policy analyst at the Bar Council.