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Standards and clear leadership are needed to make progress in this crucial area, according to Tom Russell of techUK

With many government-developed services seeing poor uptake, the answer may lie in allowing citizens to ‘bring your own identity’, according to Arthur Mickoleit of Gartner

Too many public sector entities have become dependent on consultants who have outstayed their welcome, according to Romy Hughes of Brightman

If councils wish to make their digital ambitions a reality, senior managers need to familiarise themselves with digital ways of working and the role they should play, believes Alex Yedigaroff of dxw

An information monopoly is a danger that must be taken seriously, argues Simon Hansford of UKCloud

Any government reform must empower policymakers to consider the needs of both citizens and their digital colleagues, according to Sam Menter of Mace&Menter

Georgina Maratheftis of techUK runs through a busy and productive month of partnerships for the local authority digital and technology sector

In 2017, the NHS was the most high-profile victim of an international cyberattack. With the imminent phasing-out of support for Windows 7, Guinevere Poncia asks how government institutions are keeping pace with cyberthreats 

Improving its online offering has enabled the department to make life easier for citizens and its own staff. Lead delivery manager Alan Soulsby talks us through the project.

Frankie Kay of the Office for National Statistics writes about a simple way in which we can improve lives all across the nation

Buying processes should be seen as an enabler of innovation, rather than a barrier, according to Georgina Maratheftis of techUK

While it might not need the beer fridges and bean bags, the NHS could learn something from the employee-engagement fostered by start-ups, believes Anas Nader of Patchwork Health

Joel Cherkis of UiPath examines why governnments should not be thinking about whether to deploy either robotics or AI – but how the two can work in unison to deliver greater benefits

To introduce AI Week, PublicTechnology editor Sam Trendall runs through four of the biggest questions facing the technology

In much the same way that mobile-first design has taken hold, public bodies must embed accessibility considerations into their design processes, believes Jack Niland of Jadu Spacecraft

Government must eliminate ageing tech to ensure it is not left behind by society at large, believes Sascha Giese of SolarWinds

Jessica Russell of techUK believes increased collaboration between the emergency services and technology partners could deliver improved public-safety outcomes

Hanna Johnson of tech accelerator Public believes that transforming citizen services will require government to adopt new ways of buying and using technology

UK citizens remain open to new technology, but government must act to ensure negative narratives do not take hold, believes Mark Kleinman of the King’s Policy Institute

The case for transformation could do with more high-profile Westminster backers, according to PublicTechnology editor Sam Trendall