Walsall Council offers £90k for newly created role as digital and transformation chief

Written by Sam Trendall on 6 August 2018 in News
News

Assistant director-level post comes with remit to further the authority’s use of user-centred service design

Credit: Fotolia

Walsall Council has created a role for a senior manager to spearhead the authority’s “complex business transformation and digital agenda”.

The post of assistant director of transformation and digital comes with a salary of up to £90,550, in addition to a potential relocation allowance. The successful candidate will have “a mandate for both strategy development and execution”. 

The council said: “The role will require collaborative working across all services to define, secure support for, and deliver a number of high-profile work streams to maximise performance and customer satisfaction, address known issues and weaknesses, integrate an ambitious change programme, and position the council to fully embrace agile working and user-centred service-design principles.”


Related content


The digital and transformation chief will report into the council’s executive director of resources and transformation. This is one of four directorates that sits directly underneath the chief executive. Other functions contained within the resources and transformation portfolio are finance, HR, and legal and democratic services.

Candidates for the digital leadership post must possess “a successful track record of leading and delivering impactful transformation of the customer experience for a complex organisation of scale”. 

Applications are open until 3 September.

Walsall Council serves a population of more than 250,000 people across a metropolitan borough area that includes towns such as Aldridge, Bloxwich, Darlaston and Walsall itself.

Last year the authority launched a new website which it said “has been designed in such a way that is easily accessible from all devices, including mobile phones”. The site also provides citizens with “improved and powerful search facilities [that] mean that you should be able to find the information or service you require much more easily”, the council said.

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

Related Sponsored Articles

The age of virtualisation
17 September 2019

After more than 20 years of stability, networks are going through a period of dramatic transformation. BT looks beyond the hype at the real benefits of virtualisation.

Digital Transformation: Connecting and protecting with perfect predictability
10 September 2019

How can you stay ahead in the fast-paced world of digital technology? BT describes how it's a matter of focus... 

How to stay ahead of a changing threat landscape
3 September 2019

The security threat landscape is confusing and changing rapidly – there’s so much out there, how do you understand where the true risks are? BT offers insight from their own experience

The cyber security skills challenge: Hiring for tomorrow
27 August 2019

Organisations must alter their approach to cyber security recruitment in order to combat the global shortage of security professionals, writes BT