South Yorkshire Police invests £55,000 in social media monitoring technology
Force agrees two-year licensing deal for Cosain ‘listening platform’
The technology acquired by South Yorkshire Police can reportedly "interrogate global open sources" Credit: PA
South Yorkshire Police has picked Capita to fulfil a two-year contract to supply a “social media monitoring tool”.
The force is spending £55,000 on licensing for Cosain software, which was developed by Edinburgh-based analytics specialist Barrachd, a company aquired by Capita two years ago. The 24-month contract was awarded on 20 October and came into effect the following day.
Cosain is available through the Digital Marketplace, where it is described as a “cloud-based open-source listening platform”. The technology claims to offer a “single platform providing easy access to multiple information streams”. It enables users to “interrogate global open sources [within] search parameters set by the enquirer”, according to its service-definition document.
It costs between £770 and £1,000 for a single monthly licence.
Entries must provide tracking technology to monitor staff inside buildings
Five of the service’s seven existing commercial partners will assume responsibility for the product
Annual survey of officers finds that inadequate IT is prevalent
Report from National Audit Office claims forces are spending money to keep ageing kit in use as the project to implement a new network faces continuing setbacks