Socitm and Eduserv launch shared services audit tool for councils

Written by Sam Trendall on 13 October 2017 in News

Online platform will help assess readiness for new engagements and performance of existing deals

Socitm and Eduserv have teamed up to create a free tool to help local authorities get the most out of shared-services initiatives.

The industry body and the non-profit public and third sector technology provider have launched the Readiness Assessment for a Shared service Programme (RASP) online platform. The site allows councils to evaluate how ready they are to undertake a shared-services programme, as well as offering a “health check” of existing arrangements, and tools to analyse the benefits and risks of bringing a new party into an incumbent agreement.

Martin Ferguson, director of policy and research at Socitm, said: “Shared services is an important topic for Socitm. As more local authorities engage in partnerships, there are many pitfalls to be overcome and opportunities to be had. It’s important for citizens that these partnerships succeed and time and money is well spent.”

Related content

Organisations using RASP to assess current and potential shared-services engagements will get a top-level score, and a detailed report into strengths and weaknesses across five areas: shared vision; ethos and cultures; treatment of resources; risk management; and governance. The platform, which can be found at, was developed following conversations with about 50 senior figures at local authorities.

Natasha Veenendaal, programme manager for the Eduserv Executive Briefing Programme, which developed the tool, said: “Shared services are already common across the public sector and in the future it is unlikely that local authorities can function unless they work more collaboratively with neighbouring service providers. In our work with local authorities, the Executive Briefing Programme has uncovered many potential pitfalls to be overcome throughout the lifecycle of a shared service programme.”


About the author

Sam Trendall is editor of PublicTechnology

Share this page



Add new comment

Related Articles

DWP seeks £140k digital delivery director to lead major projects
7 March 2018

Role comes with a remit to oversee the development and rollout of a number of big-ticket products and services

GDS feels the love from civil service chief Manzoni
6 March 2018

Whitehall leader praises achievements of digital agency and points to the crucial role it will play in delivering Brexit

Embedding AI and biometrics into services picked as GDS priorities for 2018
12 February 2018

Director general Kevin Cunnington runs through achievements of past 12 months and goals for the coming year, including supporting Brexit initiatives and increasing DDaT skills

Newham offers £113,000 for new post as head of digital transformation
19 March 2018

London borough seeks technology leader to help achieve savings of up to £18m by delivering digital services


Related Sponsored Articles

How to quantify cyber risk
15 March 2018

BT's Malcolm Stokes explains how organisations can attribute accurate figures to cyber risks in order to make a viable business case.

Cyber security is one of the greatest man-made challenges of our time
6 March 2018

BT's Ben Azvine argues that the frequency and impact of breaches is increasing and we need to continuously adapt and innovate to stay ahead of the threat environment

Who keeps your organisation secure?
19 February 2018

BT's Amy Lemberger argues that having the right security in place to protect your organisation is no longer just an option. It is a necessity.