Scotland curbs click-and-collect services

Written by Jenni Davidson on 15 January 2021 in News

Option can only be used for essential goods

From tomorrow, use of click-and-collect services for citizens living in areas in Scotland’s level four will be limited to essential goods 

Items classed as essential retail will include clothes and shoes, homeware, gardening items and plants, baby equipment, books, electrical goods and repairs, and key cutting and shoe repairs, in addition to food and drink and pharmacy products.

Retailers still allowed to offer click-and-collect services must ensure customer appointments are staggered and customers should not have to go into the shop to collect items.

The whole of mainland Scotland was recently moved from level four – the highest coronavirus threat level – to a temporary lockdown. Some islands remain in level three.

The new rule was one of six adjustments to coronavirus regulations in level four areas that take effect from the weekend.

From Saturday outlets offering takeaway food and drink will have to serve customers through a hatch or at the door, with no customers allowed on the premises. Drinking alcohol outdoors in a public place will also be banned.

Related content

First minister Nicola Sturgeon said this backed up that people should be leaving the house for essential purposes only and not for “simple socialising”.

A loophole that currently means people could do something non-essential if they originally left the house for an essential purpose will be closed, with police able to challenge people on why they are out and about.

Statutory guidance for employers will be strengthened to make it clear that they must support staff to work from home and only those who cannot do their job from home may to be asked to go into work. Current guidance that limits work done by tradespeople in private homes to essential repairs, replacements and safety checks will also be put into law.

In a statement to the Scottish Parliament, the first minister said: “The situation we face in relation to the virus remains extremely serious. We must continue to do everything possible to reduce case numbers – this is essential to relieve the pressure on our NHS and to save lives. Both individually and collectively, these additional measures – in further reducing the interactions that allow the virus to spread – will help our essential efforts to suppress it.”

Responding to the latest announcements, David Lonsdale, director of the Scottish Retail Consortium, said: “The situation with the pandemic is fast-moving and we fully recognise government wants people to stay home. However, these further revenue-crushing restrictions and the fresh complexity they bring, together with constant chopping and changing to the Covid strategic framework, are disconcerting and come at an incredibly difficult time for retail.

He added: “Firms operating click and collect or food-to-go takeaway have taken every reasonable step to make their operations as safe as possible, complying with every twist and turn to government guidance and often at pitifully short notice. They have demonstrated they can operate safely and have invested significantly to make their premises COVID-secure, and it appears no evidence to the contrary has accompanied this announcement.”


About the author

Jenni Davidson is a journalist at PublicTechnology sister publication Holyrood, where a version this story first appeared. She tweets as @HolyroodJenni.

Share this page




Please login to post a comment or register for a free account.

Related Articles

No crypto in government reserves, Treasury minister confirms
23 November 2022

Bank of England will soon take the next steps in exploring the possible introduction of a central digital currency 

Former digital secretary Dorries slams successor over Online Safety Bill amendments
16 November 2022

Former DCMS minister says her replacement Michelle Donelan ‘does not understand’ pending legislation

‘DCMS can speak with a single, expert voice on digital policy within government’
26 October 2022

Perm sec Healey claims that department’s emergence as the go-to place for tech policy is ‘an incredible asset to the UK’

Departments equipped with standards for handling service-user complaints
13 October 2022

New guidelines set out procedures that should be adopted