Public sector staff fear their organisations aren't ready for digital transformation – survey

Written by Rene Millman on 5 May 2016 in News

Almost half of those working in the public sector believe their organisation still needs to come up with a plan for long-term digital transformation, according to a new survey.

The report, by cloud computing company EMC, found that despite most public staff (81%) saying their organisation had the right skills for digital transformation, 47% felt their organisation did not have the vision for more wholesale transformation.

Nearly nine-in-ten (87%) of the respondents said that the growth and success of their organisation was reliant on technology, with three-quarters saying it was up to them it is up to them and their team to make that happen.

But the survey suggests the public sector risks losing staff if it does not realise the importance of technology – with two-thirds of those staff questioned saying they had considered applying or have applied for another job in the past 12 months. 

GDS launches data skills initiative
ICT delays prompt Scottish skills warning

However, the survey points out that this is lower than in the private sector, where almost three-quarters (72%) of tech staff said they had looked elsewhere.  

The main issues public sector staff had with their jobs were the pay package (63%), career progression restrictions (45%) and a lack of opportunities to demonstrate their personal ability (35%).

“We are fast becoming an information generation: expecting all areas of our lives to be connected, and the public sector is no exception,” said James Norman, EMC's public sector CIO.

He added: “The government has put strict targets in place to ensure that digital technology becomes the cornerstone of public service delivery, but without the right talent, it will not meet these targets. With hot tech companies popping up every week, the competition for attracting and retaining this much-needed talent is fierce, and this study highlights the issues we are facing in stark detail."

Share this page


Please login to post a comment or register for a free account.


Submitted on 6 May, 2016 - 18:17
This is incredibly telling on the public sector. If transformation was new, it might be understandable, but it seems IT Departments have been left to their devices, and the emphasis has been on outdated and diminishing 'mainstream' IT focus. Blatantly clear for more that 8 years now, there had to be a new understanding of how digital services at a consumer level were overtaking the skillsets found in many IT departments, with Heads of IT unsure of whether to support their mainstay services, or shore up their ancient infrastructures. Time for change. #DigiLeaders can help...and #DigitalNW can offer real insights into how to overcome some of the hurdles.