Online service for paying car tax and insurance fines goes live

Written by Sam Trendall on 1 June 2018 in News

DVLA platform given thumbs-up after beta stage in which almost £2m was collected

Credit: Ben Birchall/PA Wire/Press Association Images

An online government service for paying fines related to car tax and insurance is now fully live.

Since September 2017, the ‘Pay a DVLA fine’ service for paying penalties issued by the Driver and Vehicle Licensing Agency has been in public beta mode. But, having met all of the 18 service standards, the tool has been granted live status.

During the six months it has already been in operation, the service has also been expanded to include new fines and to tie in more closely with the platform through which drivers can pay tax on their vehicles.

Related content

“Customers can pay all major fine types digitally,” the DVLA said. “Once a customer pays their fine, the service updates immediately, closes down the enforcement case, and links directly into our ‘Tax your vehicle’ service. Customers can also request an email receipt.”

Since the beta service was first opened to the public, a total of £1.8m in fines have been collected. Some 46% of payments were made outside of office hours, with 45% of transactions conducted on a tablet or smartphone. 

The DVLA said that it is also now receiving fewer calls to its contact centre, with 70% of people preferring to use the digital service. 

The service allows users to pay fines for not having insured or taxed their vehicle, and for failing to declare that it is off the road. The digital platform also offers users the chance to pay any tax still owed.


About the author

Sam Trendall is editor of PublicTechnology

Share this page




Please login to post a comment or register for a free account.

Related Articles

Government aims to boost Midlands regeneration with £1.5m digital map
9 November 2018

Midlands Engine and Geospatial Commission to work together to use technology to find regional investment opportunities

Making Tax Digital VAT pilot goes live
17 October 2018

HMRC director says that new digital ways to pay tax will give businesses more control over their finances

Brexit withdrawal agreement sets 2021 deadline for UK access to 25 European IT systems
15 November 2018

The UK will be shut out of many European networks and databases over the next few years – and will have to pay the EU for access in the meantime, under terms of Brexit deal

HMRC praised for use of public consultations on Making Tax Digital programme
14 November 2018

Lords committee commends tax agency for process used to develop and roll out digitisation project

Related Sponsored Articles

Make security integral to your business
5 November 2018

BT knows that digital security isn't just about technology. It's about the partnerships, intelligence and expertise you need to stay one step ahead in the security race.

Balancing security and digital transformation
26 October 2018

With the annual worldwide cost of cybercrime set to double from $3tn in 2015 to $6tn by 2021, BT offers advice on how chief information security officers can better protect their...

The Driving Forces Behind the Modern Workplace Revolution
24 October 2018

 How can you ensure you get the best from your workplace transformation? Bear in mind these two key drivers, and you'll see the benefits of new technologies