Home Office to revamp communications infrastructure

Written by Sam Trendall on 14 May 2018 in News
News

Department issues contract notice seeking external supplier for two-year contract to install unified communications environment

Credit: Stefan Rousseau/PA Wire

The Home Office is seeking a supplier to help roll out unified communications technologies to its 28,000-strong workforce.

The department is looking to create and implement a new platform that offers its staff one-on-one and group options for voice and video communications, as well as webcasting, instant messaging, desktop sharing, and presence technologies. The Home Office is seeking to build a service that is available “anywhere, [on] any device, and at any time, and which leverages best-in-breed technologies and existing assets”. 

To help with the implementation of the new comms environment, the department is seeking to appoint an external supplier to a two-year contract, with an optional six-month extension.


Related content


The first task for the chosen provider will be to “secure the current telephony service which is due to be withdrawn”. Over the coming months, the supplier will then be expected to help build and deploy the new communications set-up, and transition services into a “business-as-usual support” set-up.

Work will be centred at the department’s office in Croydon, with its location in Southport serving as “a secondary base”. Installation work will also be required “at all Home Office locations where UC is required”.

The winning bidder will join a team containing civil servants, individual contractors, and other external suppliers.

“An interim programme team is required to support the delivery of the programme requirement for integrated communications across differing device and media types,” the Home Office said. “The team will ramp up, and the exact role profile will vary throughout the contract.”

Bids are open until 23 May, with up to three suppliers set to be evaluated by the department. No estimated budget has yet been attached to the programme.

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

GLA to revamp London Mayoral election website
18 October 2018

LondonElects wants partner to conduct full user research exercise before creating new website for 2020 elections

Making Tax Digital VAT pilot goes live
17 October 2018

HMRC director says that new digital ways to pay tax will give businesses more control over their finances

Government to hand GOV.UK Verify over to private sector and cease funding
10 October 2018

Five of the service’s seven existing commercial partners will assume responsibility for the product

 

Related Sponsored Articles

Quantum cryptography and the future of security
19 November 2018

Quantum computers will soon make some of our strongest encryption useless. And that's where quantum cryptography comes in

Make security integral to your business
5 November 2018

BT knows that digital security isn't just about technology. It's about the partnerships, intelligence and expertise you need to stay one step ahead in the security race.

Balancing security and digital transformation
26 October 2018

With the annual worldwide cost of cybercrime set to double from $3tn in 2015 to $6tn by 2021, BT offers advice on how chief information security officers can better protect their...