Home Office to revamp communications infrastructure

Written by Sam Trendall on 14 May 2018 in News
News

Department issues contract notice seeking external supplier for two-year contract to install unified communications environment

Credit: Stefan Rousseau/PA Wire

The Home Office is seeking a supplier to help roll out unified communications technologies to its 28,000-strong workforce.

The department is looking to create and implement a new platform that offers its staff one-on-one and group options for voice and video communications, as well as webcasting, instant messaging, desktop sharing, and presence technologies. The Home Office is seeking to build a service that is available “anywhere, [on] any device, and at any time, and which leverages best-in-breed technologies and existing assets”. 

To help with the implementation of the new comms environment, the department is seeking to appoint an external supplier to a two-year contract, with an optional six-month extension.


Related content


The first task for the chosen provider will be to “secure the current telephony service which is due to be withdrawn”. Over the coming months, the supplier will then be expected to help build and deploy the new communications set-up, and transition services into a “business-as-usual support” set-up.

Work will be centred at the department’s office in Croydon, with its location in Southport serving as “a secondary base”. Installation work will also be required “at all Home Office locations where UC is required”.

The winning bidder will join a team containing civil servants, individual contractors, and other external suppliers.

“An interim programme team is required to support the delivery of the programme requirement for integrated communications across differing device and media types,” the Home Office said. “The team will ramp up, and the exact role profile will vary throughout the contract.”

Bids are open until 23 May, with up to three suppliers set to be evaluated by the department. No estimated budget has yet been attached to the programme.

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

The biggest stories of 2018 – part one
28 December 2018

We take a look back at the major developments that shaped the first half of the year

 

The three public sector technology trends that will define 2019
27 December 2018

PublicTechnology editor Sam Trendall picks out the topics and trends that will dominate the year ahead, and revisits the predictions of a year ago to see any of them came to pass

Eduserv to merge with Jisc
12 December 2018

Not-for-profit organisations claim union will create ‘public sector technology powerhouse’

Related Sponsored Articles

BT Customer Experience Centres: How our infrastructure and intelligence can transform your organisation
21 January 2019

BT always talks about helping its customers be there in the moments that matter. And that’s the idea at the core of their new Customer Experience Centres. Experience BT solutions first-hand and...

One click, no clunk: meetings made simple
14 January 2019

BT shows how to move from separate audio and web conferencing services to a fully integrated video, mobile, any device from anywhere meeting experience

Implementing an SD-WAN which delivers on its promise
7 January 2019

BT's Keith Langridge leads a debate on implementing an SD-WAN which delivers on its promise, now and into the future