Home Office implements ‘strict controls’ on email comms after data breaches

Written by Sam Trendall on 1 May 2019 in News
News

Sending of messages must be overseen by senior civil servants

Credit: Daniel Reinhardt/DPA/Press Association Images

Following two high-profile data breaches, the Home Office has implemented “strict controls” on its email communications with members of the public.

In the space of a week earlier this month, the Home Office twice accidentally shared citizens’ personal information. The data breaches saw the department wrongly expose the email addresses of, firstly, people interested in the Windrush compensation programme and then, a few days later, applicants to the settled status scheme for EU citizens.


Related content


In answer to a written parliamentary question, minister of state for countering extremism Baroness Williams of Trafford said that the Home Office has already tightened its procedures in light of the breaches, and is also instigating internal and external assessments.

“Strict controls have been put in place on the use of emails when communicating with two or more members of the public, including oversight of communications by senior civil servants and use of alternative technology to prevent reoccurrence,” she said. “Along with internal reviews which are currently underway, an independent review of the department’s compliance with its data protection obligations has also been commissioned which will report in due course.”

Baroness Williams was responding to a question posed by Labour peer Lord Kennedy of Southwark.

 

About the author

Sam Trendall is editor of PublicTechnology

Tags

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

A digital Geneva convention is unlikely – but ‘the UK would be up for that discussion’
24 April 2019

NCSC chief executive says that, while the creation of new international standards is not imminent, the UK would not rule out assisting their creation in the longer term

Tech projects see departments ramp up Brexit staff
9 April 2019

There are more than 16,000 civil servants working on Brexit, with departments with the biggest technology workloads dedicating the most employees