DWP launches online pension credit applications
Government claimed service will augment options at a time when phonelines may be busy
Credit: Adobe Stock
The Department for Work and Pensions has launched an online service allowing people to apply for pension credit.
The digital tool, which was introduced last week, allows pensioners to make an online application for the benefit – a means-tested payment that provides a top-up for those whose income is below a certain threshold. The government said that “simply provide an additional option” for pensioners, and existing telephone and postal options will remain in place.
Related content
- DWP opens up access to Universal Credit via Government Gateway after Verify delays
- DWP offers video sign language service for Universal Credit claimants
- DWP awards Fujitsu £29m mainframe support one-year contract extension
“This means that a person can claim the benefit without having to leave their home and at a time of their choosing, helping them adhere to social distancing and shielding measures,” it said. “It will also mean not having to wait to get through on the phone, at a time when phone lines may be particularly busy.”
The tool can be accessed here.
Share this page
Printer-friendly version
Tags
Categories
CONTRIBUTIONS FROM READERS
Please login to post a comment or register for a free account.
Related Articles
Department invests in contract to deliver ‘full-stack visibility’
Small-scale testing began in October
Public Accounts Committee points to need for more funding and legislative changes
November stats show another spike in call-waiting times and new struggles with answering online and postal queries
Related Sponsored Articles
2020 was a cyber security wake up call for many organisations. Attempting to provide secure remote access and device flexibility quickly exposed the flaws in legacy systems and processes. As we...