Digital standard for local transactional services set for launch

Written by Colin Marrs on 23 February 2016 in News

A new draft digital standard for transactional services in local government is likely to be released for discussion later this week, PublicTechnology has learnt.

The new standard has emerged from an event held earlier this month at the offices of the Government Digital Service, where more than 30 councils discussed how the national standard could be adapted for councils.

Organiser LocalGov Digital hopes that the new standard, which will join the existing standard covering content, will be finalised as soon as March.

Phil Rumens, vice chair of LocalGov Digital, told PublicTechnology: “Local government digital services are of varying quality, ease of use and value for money as are the skills in councils needed to create and deliver them.

“There is currently no common approach to rectify this.”

Related content

Councils 'need collaboration coordinator'
How the EU’s General Data Protection Regulation Will Impact Your Organisation

He said that the local government standard was likely to be similar to the one adopted by central government but some points are not applicable to councils.

“For example there is no minister to test with,” he said.

“Other changes might see additions to that promote the re-use of common data and registers, something not in the central government Standard.”

Rumens said that councils could include the standard in their ICT policy or digital strategy and councils working to the standard could then peer review each other’s services or work together on the procurement or creation of services.

He said: “The main benefit will be for users of council services, however there also many for councils. 

“For example, services designed around digital should produce a cost saving, as well an increase in the shift to digital due to consistently high quality services. 

“Groups of councils working to the same standard also speak with a louder voice than they would individually, enabling greater opportunity for collaboration and collective bargaining with suppliers.”

Rumens said that more than 50 authorities have already expressed an interest in the standard, but it will be down to each local authority to decide when and if it is adopted.

Councils wanting to get involved can email or tweet @localgovdigital.

Share this page



Please login to post a comment or register for a free account.

Related Articles

Civil service cuts: DfT brings in £100k consultancy to help identify ‘options for digitisation’
30 June 2022

Two-week ‘headcount efficiency review’ engagement aims to find possible cutbacks that could be achieved through use of technology

DVLA signs £4m automation deal to help address pandemic backlog
8 June 2022

Agency will deploy software to bring implement robotics as part of key online services

GDS adds two suppliers to help fulfil ‘urgent’ digital projects in £7m deals
6 June 2022

In the last two years the digital agency has retained six firms to provide on-demand personnel

NHS signs £30m deal for ongoing support of Covid testing digital platforms
23 May 2022

Accenture picked as supplier of choice for two-year contract that will cover support and ‘disaggregation’ activities