DfE seeks digital partner to help it ‘transform from a policy to a delivery department’
Department embarks upon drive to deliver 250 digital services in a more ‘joined-up way’
The Department for Education is seeking a supplier partner that can help it more closely align as many as 250 digital services as part of a process of “transforming from a policy to a delivery department”.
The department wishes to work with a commercial partner to explore “how DfE should present digital service user journeys and content online”.
Following a mapping exercise conducted in 2017, the department has identified 250 digital services across 60 service lines that it wishes to deliver in a more cohesive way.
It said: “DfE now wants to strategically align our user journeys across the government digital estate – including content and digital services – to provide a better experience for our users and to improve join-up across our various departmental responsibilities, in line with the Secretary of State’s digital ambition.”
- DfE plans two-year project to fix ‘disjointed and confusing’ digital services
- Department for Education announces digital skills overhaul
- DfE digital chief and GDS co-founder Mark O’Neill to leave civil service
In the coming months, the department and its chosen supplier will work together to examine “users' needs for accessing DfE content and services [and] how users interact with the brands that DfE's domains provide, and how they might interact with new brands in future”.
The DfE also wishes to engage with its commercial partner in “co-design exercises to prototype and test new ways in which users could access DfE content and services in a joined-up way”.
The department has issued a contract notice via the Digital Marketplace seeking a supplier to help deliver a two-month discovery process on a £160,000 contract. If all goes well, a £400,000 four-month deal to fulfil the alpha phase will follow.
Bids are open until 17 January, with a contract scheduled to commence on 11 February. Work will primarily take place at DfE’s London headquarters, with the chosen supplier working alongside “a small team of civil servants”.
Digital agency pledges to ‘keep the policy as it stands’
COO position comes with a remit to oversee change across people, procurement, technology, and support
Buying processes should be seen as an enabler of innovation, rather than a barrier, according to Georgina Maratheftis of techUK
Service is on track to hit target of £45m in annual savings by year five, according to Cabinet Office
BT presents findings from cryptocurrency firm Gemini on how they're providing customers with direct connectivity thanks to the Radianz network
BT outlines how a zero-trust approach is the best form of defence in a multi-attack vector environment
BT interviews Chris Roberts from Cisco to discuss the impact of our fast-paced culture on an enterprise’s network security measure
As part of October’s Cyber Security Awareness Month, BT is sharing their top tips on how keep information secure for both you and your organisation