Development of settled status application system cost £63m
Minister reveals cost of building online service
Credit: Kirsty O'Connor/PA Wire/PA Images
The development of the digital system for EU citizens to apply for settled status cost £63m, it has emerged.
For the 2018/19 year, the Treasury provided the Home Office with £395m to support its Brexit work, according to immigration minister Caroline Nokes.
Some £170m of this was set aside “for the development and delivery of the EU settlement scheme”, she said, in answer to a written parliamentary question from Labour MP Kate Green.
- Is the settled status scheme a tech triumph or digital disaster?
- Government ‘expects resolution’ to settled status app iPhone compatibility issues
- EU citizens without Android devices could have to travel 250 miles to scan documents for settlement scheme pilot
Over the course of 2018/19, about £63m of this money was dedicated to developing the digital application system. A further £59m was spent on hiring the caseworkers and other staff required to deliver the programme.
The Home Office also set aside £3.75m to fund a marketing campaign to promote the settlement scheme, Nokes said.
This included expenditure of £410,000 on digital and social advertising and the same amount on communications campaigns on radio and digital audio channels. The government spent £1m on catch-up TV adverts, and £180,000 with print publications.
No adverts were placed in foreign newspapers, but the immigration minister said that she was “interviewed by key diaspora media both in broadcast and print for the highest populated EU countries in the UK”.
The settlement scheme launched in full at the end of March. During its development, the scheme has faced criticism for various reasons, including the government’s decision not to offer citizens any physical documentation proving their status, as well the fact that the document check app is not compatible with iPhones.
Parliamentary committee voices ‘serious concerns’, including use of a digital-only system and numerous technical problems
PublicTechnology talks to the departmental CDIO about her work to transform the working practices and service delivery of the UK tax authority, and why improving diversity starts with...
Remit of position first advertised in October will include oversight of ANPR programme
Patients will be able to report test results via an app
This article from BT outlines how focusing on user experience can drive productivity, better engagement and attract the best talent
Ensuring the right connectivity between hybrid networks and cloud services can be difficult. BT has provided free advice on how to balance the risk and reward of the cloud
It can be complicated managing a multi-cloud environment, so BT is providing a free ebook of tips to help you manage the risks and rewards
BT presents the The Cloud Industry Forum's latest research, which explores how prepared enterprises are for the disruption from cloud