A council says that it will save 20% on its current ICT spending after signing a £37m five year outsourcing contract.
London Borough of Harrow will begin its contract with French supplier Sopra Steria from 1 November.
The company will be responsible for delivering ICT services and support across the council, while delivering improvements to benefit staff and users.
Graham Henson, the council’s portfolio holder for performance, corporate resources and policy development, said: “As more and more of our interactions with residents are taking place online we need to ensure we have the best possible ICT system in place to help local people.”
Sopra Steria has extensive experience of working with local authorities and a track record of delivering complex projects, he said.
The company has also committed to providing apprenticeships to local residents, work placements, work tasters, jobs for residents and support for events – along with a commitment to pay the London Living wage of £9.15 per hour.
John Torrie, chief executive of Sopra Steria UK, said: “We will provide Harrow with a flexible IT solution that can drive efficiency and improve service delivery as well as supporting them in developing skills and employment in the local community.”
