Cabinet Office launches £4m project to drive use of software robots across civil service
Supplier Capgemini to train civil servants and help departments develop RPA applications
The Cabinet Office wants supplier Capgemini to help create applications for use across Whitehall, and train civil servants on using RPA technology
The Cabinet Office has selected Capgemini as its partner for a £4m project to try and drive use of robotic process automation (RPA) technology across Whitehall.
The government wants to “accelerate the use of RPA by central government departments and agencies” and has tasked the consulting firm with training civil servants on the technology and helping departments create applications for use in their work.
RPA is a software-based form of automation centred on the use of artificial intelligence agents – often dubbed software robots – designed to interact with humans, not other machines.
- Government announces review of AI as Digital Strategy set to boost robotics technologies
- Robotics revolution: why chatbots and AI could shake up local government
- iCouncil: Do robots have what it takes for local government?
Capgemini is expected to host a development facility for creating new applications, and a teaching centre to help civil servants learn about how RPA could help them in their work and how best to use the technology to their benefit. It will also be expected to run a showcase programme for demonstrating RPA applications.
According to the prior information notice issued by the Cabinet Office earlier this year, the technology company “will be able to build RPA applications for departments, and either be paid for development and deployment or be paid out of benefits”. Capgemini will also be expected to put up staffing and financial resources in support of the project.
“In return, [it] will have access to opportunities to work with government departments and agencies in developing RPA applications,” the Cabinet Office said. “[It will] be rewarded by earning fees for this work, which may be based on the savings achieved by the hosting department.”
Departmental report reveals use of technology and data to help identify possible shortfalls
Minister says government is aware of problems being experienced by British nationals
Think tank the Institute for Government claims that country cannot properly deal with spiralling prices without addressing underlying issues
PCS union plans strikes over new case management system but courts service says ‘no evidence’ that it is compromising justice
How can public sector organisations keep track of calls, texts and instant messages in the world of ultra-flexi, hybrid working? Stuart Williams, CTO at FourNet, and Andrew Bale, EVP at Tango...
Paul Pick-Aluas, Strategy & Transformation, Public Sector at Salesforce, explains how governments can use technology innovation to improve how it can analyse outcomes