Brexit will prompt greater reliance on private sector suppliers, many civil servants believe
Research from Dods ranks the performance of 29 of the government’s biggest IT suppliers
The UK’s departure from the European Union could create a greater level of government reliance on private-sector IT suppliers, many civil servants believe.
PublicTechnology parent company Dods recently published its annual Strategic Supplier Index, which ranks the performance of 29 of the government’s biggest technology suppliers, based on feedback from civil servants.
The study also asked Whitehall officials whether, in the post-Brexit country of five years hence, the government will have increased its use of private-sector suppliers.
Of the 1,000-plus civil servants who took the survey, less than 12% believe that the use of external providers will decrease in the years following the UK’s exit from the EU. About 43% believe that the use of external providers will grow in the coming years, with about 30% expecting usage levels to stay the same.
- Brexit demands see Defra extend IBM deal to near £1.5bn total worth
- Government warns Whitehall departments that IT disaggregation projects could take four years
- Home Office pledges ‘discussions with tech companies’ after it emerges that Brexit app for EU citizens is not designed to work on iPhone
The study also quizzed civil servants on what they consider to be the most significant factors in guiding which suppliers are awarded contracts by their department.
Emerging as the most important consideration – ahead of even price, which came second – was trust. This is considered ‘very important’ by almost two thirds of respondents. An understanding of public sector needs is the third-biggest factor.
Considered to be of far lesser significance is whether or not a company has been a previous supplier of the department in question, which is considered to be very important by only one in eight survey respondents. This was the second-least important factor, our civil servants indicated, ahead of only a supplier’s size, which was bottom of the pile.
The Strategic Supplier Index asked civil servants to rank the 29 firms in question against four metrics: value for money; understanding of public sector needs; trust; and corporate social responsibility. From these rankings, a positive or negative score for each supplier was calculated, ranging from 2 to -2, with a score of 0 indicating that respondents had an entirely neutral view of the company in question.
Eight of the 29 were given a negative score overall.
But the suppliers’ understanding of public sector needs is improving, our survey indicates, with only four firms given a negative score in this metric – compared with eight in 2017.
To see the full ranking of the government’s largest IT suppliers, and find out who came top – and bottom – of the civil service satisfaction league table, please call 020 7593 5500 or email Dods to discuss buying the Strategic Supplier Index report.
Government's national technology adviser discusses why getting digital reforms through the machinery of government may require some help from Jason Bourne
The creation of a Digital National Asset Register forms part of the newly published Government Estate Strategy
Emergency-care workers become the latest public servants to be equipped with the mobile recording technology
Two weeks on from the publication of the strategy to make London the world’s smartest city, the capital’s chief digital officer Theo Blackwell talks PublicTechnology through the plan and...
The cautionary tale of the Leicestershire teenager who hacked high-ranking officials of NATO allies shows the need for improved password security
Calm has turned a section of the 57,509-word EU document into a sleep-inducing audio book
At BT, we realise that digital technology is changing the way we all do business. Make smart decisions with intelligent connectivity.
At BT, we realise that digital technology is changing the way we all do business. Make smart decisions with intelligent connectivity. With our network and know-how you can plan a smarter, more...