Birmingham moves away from Capita JV and plans to ‘become a systems integrator’

Written by Sam Trendall on 20 April 2018 in News
News

As long-term outsourcing arrangement is phased out, authority looks to engage with wide array of new suppliers

Birmingham City Centre gardens are located in the heart of the UK's second city Credit: Elliott Brown/CC BY-SA 2.0

Birmingham City Council is starting work on a project to decouple itself from incumbent supplier Capita and become its own systems integrator.

The council is part of the way through the rollout of a five-year ICT strategy, plan which began in 2016. The strategy is, ultimately, intended to help Birmingham become “a technology-enabled council of the future”. 

Part of this process will involve the authority taking steps to better use data and digital platforms in service design and delivery. 

Alongside is a project to dissolve its long-standing Service Birmingham joint venture with Capita and, eventually, eventually take responsibility for IT and digital services back in house, “with the council becoming the system/service integrator by 2021”.


Related content


“This change programme is a major undertaking and will be the biggest transformation of IT and digital services in the local government sector, delivering savings and significant changes to operational services,” the authority added. “We now want to engage directly with the external market for all IT projects and services, with the implementation of a new multi-vendor model. This provides flexibility to deliver a future IT and digital service operating model that can flex as the wider council transforms.”

To kick off the move towards a diversified IT provider landscape, the authority is holding a supplier-engagement event on Friday 11 May at the Innovation Birmingham facility. The event will see procurement and technology executives from the council discuss the authority’s technology strategy and goals for the coming years.

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

MHCLG digital chief: ‘I want us to be proud plumbers’
24 May 2018

Paul Maltby claims councils must first renew ageing infrastructure before realising the benefits of machine learning and automation 

Why GDS is still losing the ‘parlour game’ of government
12 July 2018

Martha Lane Fox and Mike Bracken, two of the key figures in the creation of GDS, believe the organisation remains stymied by major barriers in both the civil service and parliament...

‘Good things happen when you play nicely’ – GDS takes a new tack
3 July 2018

Director general Kevin Cunnington gives speech detailing how the organisation has ‘changed the way we work with departments’

 

Related Sponsored Articles

Don’t Gamble with your password resets!
20 June 2018

The cautionary tale of the Leicestershire teenager who hacked high-ranking officials of NATO allies shows the need for improved password security

Intelligent Connectivity: The Future of Networking - Delivering efficiency
16 July 2018

At BT, we realise that digital technology is changing the way we all do business. Make smart decisions with intelligent connectivity.

Intelligent Connectivity: The Future of Networking - Delivering innovation
9 July 2018

At BT, we realise that digital technology is changing the way we all do business. Make smart decisions with intelligent connectivity. With our network and know-how you can plan a smarter, more...