‘We fought hard to work in a different way’ – how GOV.UK Notify flourished with a small team
The messaging service’s product manager discusses how it plans to expand
Making digital dementia-friendly
Gill Hitchcock reports on how government, councils and tech developers can remove the obstacles...
Beyond G-Cloud – what next for government tech procurement?
PublicTechnology talks to CCS technology director Niall Quinn and a selection of...
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DVLA chief Oliver Morley on the agency’s vision for a digital future
The CEO of the Driver and Vehicle Licensing Agency talks to our sister site Civil Service World about the move towards digital services and the potential impact of pay restraint
Hackney ICT chief on how the borough is putting data at the heart of policy and service design
Rob Miller discusses how using technology can help offset funding cuts, and why local government should work like an open-source community
Q&A: UK Export Finance IT chief on how the department changed supply strategy after 15 years
Central government credit agency last year moved away from long-term single-supplier outsourcing deal to embrace disaggregated model
Canterbury raises its barriers to digital delivery
Peter Davies, Canterbury City Council’s head of digital transformation, talks to Gill Hitchcock about cloud, SaaS, big data, and delivering 85% of services digitally by 2019
Interview: Lifting the lid on how outsourcing giants offer government a ‘diseconomy of scale’
Littlefish boss Steve Robinson has worked in Whitehall as part of both an SME and a multinational. Here, he shares his insights from both sides of the fence
Interview: techUK head on the ‘leaders and laggards’ of government digital transformation
Industry body's public services programme leader discusses the 'cultural barriers' keeping SMEs out of the government IT landscape
Analysis: HMRC tops central government digital league table
Collation of performance-dashboard stats shows department is conducting almost all its transactions digitally, while other departments struggle to reach two thirds
Q&A with Tate digital director Ros Lawler – ‘We want to make art accessible to everyone’
Digital chief of gallery group discusses how technology is changing the way art is created and engaged with
Q&A: EY director on the dangers of disaggregation and why local government is innovating more than Whitehall
John Thompson explains how his firm’s government engagements are evolving, and why the trend of ditching IT mega-deals has created ‘its own rogues gallery of failed projects’
Feature: On track for digital – building the railway of the future
With the UK's rail infrastructure running at more or less full capacity, industry leaders tell Sam Trendall why data, automation, and new payment models are needed to keep the trains running on time
Interview: ‘We create a surplus that goes back into frontline services’ – ESPO lifts the lid on winning IT-procurement formula
The procurement leader of one the UK’s largest public buying organisations tells Sam Trendall about the important role organisations like his play in the government IT landscape
‘We proved ourselves to the Treasury’ – one-on-one with former GDS big gun Poss Apostolou
Three months after moving into the private sector, one of GDS’s most dedicated servants tells Sam Trendall about his proudest achievements, and how he will continue to help the government with its digital revolution
Interview: The Crown Prosecution Service's digital transformation chief on his 'user-centric' mission
A year into his role, Mark Gray tells Sam Trendall how digitisation has already got rid of millions of pages of paper per year, and what more can be done
Robotics revolution: why chatbots and AI could shake up local government
Enfield Council’s lead technology adviser Rocco Labellarte says the authority’s chatbot is attracting international attention and is about to transform services and release resources. Gill Hitchcock reports
Social media, BYOD, and 'clicking the link' - public sector IT chiefs name their biggest security headaches
Government IT professionals discuss how to ensure they remain protected
Could the UK become the Silicon Valley of government technology?
Former No. 10 policy adviser Daniel Korski tells Sam Trendall about his plans to create an armada of UK tech players to compete with the best California has to offer – and why he needed to leave Whitehall to do so
‘Alexa, what is the GDP?’ How the ONS is planning for a technological future
David Best joined the Office for National Statistics two years ago and is, by his reckoning, a third of the way through an ambitious reform programme. He tells Rebecca Hill about heritage systems, culture change and thinking ahead
Interview: Inside one further education college’s virtual desktop revolution
As it moves to a new £53m flagship campus, Ayrshire College has removed the distinction between IT and general-purpose classrooms. Sam Trendall meets ICT manager Brad Johnstone to hear more
Group chat an indispensable tool within Whitehall
Group chat services can make civil servants more efficient by reducing email overload. If government does not embrace them, it will lose out
WannaCry NHS attack - lessons for data recovery strategies
A fresh look at data protection and backup best practice, particularly when it comes to ransomware.
Robots, connectivity and digital skills: progress on digital in Scotland
"At the end of the day, the services are all the same, so if you’re doing bins from Shetland to Glasgow to the Borders, we all do similar services"