Interview: HMRC digital chief Jacky Wright on insourcing, inclusivity, and the ‘teething pains’ of transformation
PublicTechnology talks to the departmental CDIO about her work to transform the working practices and service delivery of the UK tax authority, and why improving diversity starts with leaders who are self-aware
Inoculating the NHS against cyberattacks
Cybersecurity chiefs at Wirral NHS trust say education, collaboration and rapid communication...
Huawei and 5G – the five big questions
A month on from the revelations about the Chinese vendor’s potential involvement in the UK’s 5G...
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Digital transformation reaches the parish council
Some 42.6% of all gov.uk domains are now owned by the lowest rung of government. PublicTechnology examines the data to find out what else is new - and what has disappeared from view - in a busy year of comings and goings for government websites
Which UK councils are leading the ‘urbantech’ revolution?
Local authorities must invest in AI and smart technology to overcome a multibillion-pound funding gap, a new report claims. Which cities and regions are ahead of the pack?
Consistency, transparency, and an end to gerrymandering – what government IT suppliers want
A range of IT providers tell PublicTechnology what they would like to see during a defining period for the Crown Commercial Service
Interview: ODI unpacks plans for three-year data odyssey
Open Data Institute head of policy Peter Wells talks PublicTechnology through the organisation’s plans for investing its new £6m package of government funding
Analysis: What do the government's biggest digital services cost taxpayers ?
PublicTechnology research discovers what 50 of central government's most popular digital services each cost taxpayers and users - with prices per transaction ranging from 1p to almost £50
‘We default to frameworks, but there are many other models’ – CCS looks to the future
With five major IT contracts set to go live in the space of nine months, the government’s procurement arm is seeking to evolve
'Officers can spend thousands more hours out in the community' – inside Manchester police's mobile revolution
Chief superintendent of information services transformation tells PublicTechnology how tech has allowed GMP to do 8,000 hours of extra policing and become 'the only force in the country' to equip officers with devices for both personal and police use
HM Courts and Tribunal Service leader discusses her mission to create the online court
Chief executive Susan Acland-Hood tells Richard Johnstone how the agency’s £1bn reform plan will deliver a better justice system
Do Aylesbury Vale and Alexa have the ‘skill’ for better services?
Aylesbury Vale council’s IT lead Maryvonne Hassall talks to Gill Hitchcock about the potential gains – and pitfalls – of adopting AI in local government
Interview: DWP’s Mayank Prakash on AI, DevOps, and working with GDS
The department’s chief digital officer opens up about recruitment challenges, and says his team love getting stuck in to the “messy” work of transformation
How The National Archives is digitising 1,000 years of history
Digital director John Sheridan tells PublicTechnology how new technology is changing not only how the UK’s official archive operates, but is altering the very nature of archiving
One-on-one – Digital Marketplace boss discusses plans to expand the platform internationally
Warren Smith also opens up on how the launch of the Crown Marketplace will reshape central government procurement
An evening with the editors – experts debate politics, public sector pay, and party conferences
Watch extracts from Dods event bringing together a range of Westminster and Whitehall commentators
How Birmingham City Council ditched ‘vanity projects’ and transformed its white-elephant website
Council’s assistant director of customer services tells PublicTechnology how Europe’s largest local authority asked youthful citizens to help it build an online home that is fit for purpose
Accessibility for all
Nick Bauer of Gloucestershire County Council writes an account of the authority’s drive to make public transport more accessible for all travellers
Digitising Flintshire – a collective approach to transformation
Flintshire County Council chief officers talk to Gill Hitchcock about their joint responsibilities for a five-year digitisation programme
Interview: DWP's Kit Collingwood-Richardson on One Team Government and bridging Whitehall's digital divide
The One Team Government movement has big ambitions to reform how Whitehall works by getting different professions and departments to work better together. PublicTechnology meets its co-founder Kit Collingwood-Richardson to find out more
DVLA chief Oliver Morley on the agency’s vision for a digital future
The CEO of the Driver and Vehicle Licensing Agency talks to our sister site Civil Service World about the move towards digital services and the potential impact of pay restraint
Hackney ICT chief on how the borough is putting data at the heart of policy and service design
Rob Miller discusses how using technology can help offset funding cuts, and why local government should work like an open-source community
Q&A: UK Export Finance IT chief on how the department changed supply strategy after 15 years
Central government credit agency last year moved away from long-term single-supplier outsourcing deal to embrace disaggregated model
Canterbury raises its barriers to digital delivery
Peter Davies, Canterbury City Council’s head of digital transformation, talks to Gill Hitchcock about cloud, SaaS, big data, and delivering 85% of services digitally by 2019