Faster Indicators: Why the ONS is checking CCTV footage for hints about the health of the economy
PublicTechnology sits down with ONS statisticians to learn more about the organisation’s Faster Indicators programme
Q&A: HMRC tech chief on how the department is ‘leading the way on government cloud adoption’
Daljit Rehal tells PublicTechnology about his priorities for the tax agency’s digital...
IWD 2021: Female tech heroes and why inclusion matters
A range of experts from across the public sector digital and data scene tell us about their...
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AI Week: Automation makes work less taxing for HMRC
In the last few years, the UK tax agency has automated millions of processes and it has ambitions to grow its use of AI into new areas. Tim East, CIO of customer compliance, tells PublicTechnology about the department's plans
AI Week: DWP reaps robotic rewards
Government’s largest department was an early mover in the automation space and, in the last two years, has seen the benefits of process automation
AI Week: How government learned to stop worrying and love AI
A few years ago, artificial intelligence was barely on the public sector’s radar. Now, it is one of the most-discussed topics in all of government. To kick off our dedicated AI Week, PublicTechnology examines where we are, and how we got here
Comedians code – GDS head’s best gags from Sprint 19
Director general Alison Pritchard showed off her sideline as a comedy writer and performer at annual digital government shindig
‘This is absolutely not about gathering personal data for political purposes’
Politicians and civil servants hit back at reports concerning analytics programme
Are government's major tech projects on track?
The annual report on the Government Major Projects Portfolio includes assessments of a range of big-ticket IT initiatives. We take a closer look at three experiencing differing fortunes
'Designating services as digital is increasingly a hindrance' – DfE's Emma Stace on working across organisational boundaries
As the Department for Education refashions itself as a delivery department, its chief digital officer Emma Stace tells PublicTechnology she is determined to make digital ‘just the way we do things round here’
Gender bias concerns raised over GP app
Onlookers are asking why the chatbot created by Babylon Health – which provides the GP at Hand service – is offering such different guidance to men and women. But the company tells PublicTechnology its service is working as intended.
How online triage is transforming access to NHS GPs in east London
Digital-first appointments are delivering the biggest improvement in access to GPs for 10 years, Stratford medical director Dr Bhupinder Kohli tells Gill Hitchcock
Apps, automation and allotments
Durham County Council's head of digital Alan Patrickson lifts the lid on the authority’s citizen-focused five-year transformation journey
Concern and confusion grows over settled status scheme
With free movement now set to end abruptly on 31 October, Home Office remains unable to answer key questions
Major digital programmes prompt surge in government spending on temps
Whitehall’s outlay on consultants and temporary workers rose by £267m in FY19
Can the GDS innovation strategy deliver a lasting legacy for government?
Government's new Innovation Strategy set out ambitious proposals to update processes, eliminate ageing kit, and embrace emerging technologies. PublicTechnology caught up with GDS innovation head Sue Bateman to find out more
How open data is helping Falkirk halt summer ‘holiday hunger’
Scotland’s Falkirk Council is using open geospatial data to help families find school lunch clubs and other resources. Gill Hitchcock reports
Interview: Singapore’s digital chief on redesigning government around ‘moments of life’
After signing a cooperation agreement with GDS, GovTech Singapore’s CEO Kok Ping Soon tells PublicTechnology about how the two agencies can learn from one another
‘We fought hard to work in a different way’ – how GOV.UK Notify flourished with a small team
The messaging service’s product manager discusses how it plans to expand
Making digital dementia-friendly
Gill Hitchcock reports on how government, councils and tech developers can remove the obstacles to digital inclusivity for people with dementia
Beyond G-Cloud – what next for government tech procurement?
PublicTechnology talks to CCS technology director Niall Quinn and a selection of suppliers about the future of IT procurement
Government usage of data registers shoots up
Data shows more and more services are accessing data sets
Interview: HMRC digital chief Jacky Wright on insourcing, inclusivity, and the ‘teething pains’ of transformation
PublicTechnology talks to the departmental CDIO about her work to transform the working practices and service delivery of the UK tax authority, and why improving diversity starts with leaders who are self-aware
Inoculating the NHS against cyberattacks
Cybersecurity chiefs at Wirral NHS trust say education, collaboration and rapid communication are important protections against viruses, phishing and ransomware. Gill Hitchcock reports.