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Technology, transformation and talent: is the public sector meeting its biggest reform challenges?

6 July 2022

Local and central government experts joined a recent PublicTechnology webinar discussion exploring strategies to modernise public services and their progress so far

Digital minister: ‘I’m one up from a Luddite – but I am grasping this enthusiastically’
15 June 2022

PublicTechnology met with the recently appointed Heather Wheeler, who reveals that...

Great expectations: Government unveils new digital and data strategy
9 June 2022

A new three-year plan sets out ambitious objectives for departments’ use of tech, including a...

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A digital front door: Cornwall council’s plan to make up for underinvestment and a failed supplier partnership

23 March 2017

At the start of the year, Cornwall Council’s cabinet approved an £18m digital improvement plan that aims to fix years of IT underinvestment. Gill Hitchcock reports.

Interview: GDS leader Kevin Cunnington on 'self-help groups', spend controls and cold water swimming

16 March 2017

After a tumultuous first six months as director general of the Government Digital Service, Kevin Cunnington has finally got the long-awaited Transformation Strategy off his desk and is looking forward to an office move. He tells Rebecca Hill about Whitehall “self-help groups”, reforms to spend controls and cold water swimming.

Local councils ‘should be at the forefront’ of national cyber security

24 January 2017

This time last year Lincolnshire’s IT systems were taken out for five days after a cyber attack. The council’s information management lead Richard Wills tells Gill Hitchcock why councils are a target and how good communications can keep systems safe.

Interview: Colin Cook, Scottish Government acting director of digital

23 January 2017

Colin Cook, the Scottish Government's acting director of digital, says that the devolution of powers from Westminster presents opportunities to build digital-first services.

Political upheaval, Blockchain and data protection: What does 2017 have in store for tech?

23 December 2016

As the New Year approaches, PublicTechnology takes a look at what we might expect in the world of digital government in 2017. 

GDS boss Cunnington reveals biggest challenge of 2017 - and his penchant for festive beer

14 December 2016

The Government Digital Service's director general Kevin Cunnington has offered PublicTechnology's sister publication Civil Service World an insight into his goals for next year, taken a look back on 2016 - and spilled the beans on his favourite Christmas gift - as part of CSW's annual permanent secretary round...

Making waves: How Greenwich council is embracing innovative technologies

9 December 2016

The Royal Borough of Greenwich is best known for its nautical history, but the council’s digital team is now setting its course for super-fast connectivity and cutting-edge technologies. Gill Hitchcock reports.  

Transforming Whitehall IT: GDS celebrates five years at the heart of government digital

8 December 2016

The Government Digital Service was officially launched on 8 December 2011. Rebecca Hill takes a look back at five years of transformation, trials and tribulations at the central government team.

GDS's greatest hits: Skills, savings and survival

7 December 2016

After years of planning, building, cajoling, tough love and bunting, the Government Digital Service is celebrating its fifth birthday. We asked critics and proponents what the service should feel most proud of – and what it needs to fix next.

A private eye: Manchester’s CIO on moving to the public sector and improving supplier relationships

30 November 2016

Bob Brown might have left the private sector, but Manchester City Council’s chief information officer is certainly bringing his corporate experience to bear on his first public sector role. Rebecca Hill asked him about his first year in post. 

Future parliament: How a change of scenery could encourage innovation

16 November 2016

Could parliament’s move out of the 19th Century Palace of Westminster be used to embrace 21st Century technology? Rebecca Hill reports.

The long run-in: Changing culture, IT and services in East Sussex and Surrey

7 November 2016

East Sussex and Surrey councils first mooted shared services two years ago. Chief information officer Matthew Scott tells Gill Hitchcock about the hurdles the partnership had to overcome during its development, and where it is now.

'Councils have to change': Scottish local government CDO Martyn Wallace has big plans for his new role

25 October 2016

Just a month into his new job as chief digital officer for the 28 Scottish councils that have pooled their digital resources, Martyn Wallace already has big plans for his team.

Lessons from Seoul: How eGovernment can drive citizen engagement

14 October 2016

Scott Moore, business analyst for the Scottish Improvement Service, won a Socitm scholarship to research digital public service trend in Seoul during the summer. Here he looks back on he learnt during his summer investigating the city’s digital transformation.

Cracking the ‘us versus them’ mentality: Singapore’s GovTech CIO on digital services for the masses

7 October 2016

This week saw the official launch of the Singapore’s dedicated government tech agency GovTech. Rebecca Hill spoke to the organisation’s chief information officer Chan Cheow Hoe about the issues facing government digital services and how his team is addressing them.

‘It’s cheaper, democratic and what users want’: Why councils need to think about accessibility

6 October 2016

RNIB inclusion guru Steve Tyler tells Gill Hitchcock that it makes sense for councils to build accessibility into their digital services. 

User need and integrated, intuitive systems: How Newham is digitising social care

10 September 2016

Newham’s digital delivery could show the way for other councils to make social services more efficient. Gill Hitchcock finds out why.

User need and integrated, intuitive systems: How Newham is digitising social care

8 September 2016

Newham’s digital delivery could show the way for other councils to make social services more efficient. Gill Hitchcock finds out why.

Expert verdict: Corbyn helps put digital on the map but manifesto lacks ambition

2 September 2016

The digital democracy manifesto launched by Labour leader Jeremy Corbyn earlier this week has failed to gain the approval of those working in public sector technology.

The Pokemon Go effect: How councils are tapping into augmented and virtual reality

1 September 2016

Sooraj Shah looks at the benefits of AR and VR, and asks whether councils should be spending taxpayers’ money on the emerging technologies so soon.

“Our country was like a start-up”: Lessons from Estonia and why true e-government requires trust and buy-in

31 August 2016

As the UK government pushes its digital transformation agenda, PublicTechnology looks at how other countries have forged ahead. According to an Estonian e-governance expert, identification systems are crucial. Rebecca Hill reports.

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