Could AR/VR augment the public sector?
Government has only dabbled with augmented and virtual reality so far, but the technology has a range of potential use cases, according to Jeremy Dalton of Immerse UK and PwC
How digital triage is cutting queues for urgent care
Digital self-check-in at an NHS centre in London enables patients to be attended to within a few...
How has the online voter registration service coped with 100,000 users a day?
Since MPs voted in favour of a December election, upwards of 3.5 million registrations have been...
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Apps, automation and allotments
Durham County Council's head of digital Alan Patrickson lifts the lid on the authority’s citizen-focused five-year transformation journey
Concern and confusion grows over settled status scheme
With free movement now set to end abruptly on 31 October, Home Office remains unable to answer key questions
Major digital programmes prompt surge in government spending on temps
Whitehall’s outlay on consultants and temporary workers rose by £267m in FY19
Can the GDS innovation strategy deliver a lasting legacy for government?
Government's new Innovation Strategy set out ambitious proposals to update processes, eliminate ageing kit, and embrace emerging technologies. PublicTechnology caught up with GDS innovation head Sue Bateman to find out more
How open data is helping Falkirk halt summer ‘holiday hunger’
Scotland’s Falkirk Council is using open geospatial data to help families find school lunch clubs and other resources. Gill Hitchcock reports
Interview: Singapore’s digital chief on redesigning government around ‘moments of life’
After signing a cooperation agreement with GDS, GovTech Singapore’s CEO Kok Ping Soon tells PublicTechnology about how the two agencies can learn from one another
‘We fought hard to work in a different way’ – how GOV.UK Notify flourished with a small team
The messaging service’s product manager discusses how it plans to expand
Making digital dementia-friendly
Gill Hitchcock reports on how government, councils and tech developers can remove the obstacles to digital inclusivity for people with dementia
Beyond G-Cloud – what next for government tech procurement?
PublicTechnology talks to CCS technology director Niall Quinn and a selection of suppliers about the future of IT procurement
Government usage of data registers shoots up
Data shows more and more services are accessing data sets
Interview: HMRC digital chief Jacky Wright on insourcing, inclusivity, and the ‘teething pains’ of transformation
PublicTechnology talks to the departmental CDIO about her work to transform the working practices and service delivery of the UK tax authority, and why improving diversity starts with leaders who are self-aware
Inoculating the NHS against cyberattacks
Cybersecurity chiefs at Wirral NHS trust say education, collaboration and rapid communication are important protections against viruses, phishing and ransomware. Gill Hitchcock reports.
Huawei and 5G – the five big questions
A month on from the revelations about the Chinese vendor’s potential involvement in the UK’s 5G network, PublicTechnology examines the key issues
What happens during a cyberattack on critical infrastructure?
Leaders at the National Cyber Security Centre lift the lid on the impact of and lessons learned from the Triton malware assault
Which government department suffers the most data breaches?
Since 2008 departments have been required to report data breaches every year. In this exclusive research – kicking off two weeks of dedicated cybersecurity content on PublicTechnology – SA Mathieson digs through the numbers to uncover government's biggest security challenges
Durham council puts democracy into digital design
Designing a strategy to take digital take-up over the 50% mark means getting to the heart of what the county’s residents really want. Gill Hitchcock writes.
Five Eyes cyber summit – five things we learned
This week saw a landmark public meeting of the alliance between the cyber intelligence services of the UK, US, Canada, Australia, and New Zealand. PublicTechnology listened in to find out more
How HMRC is working with universities to meet government's ‘big challenge’ of competing for digital skills
Future talent chief Lisa Rowley talks to PublicTechnology about the growth of the department’s work placement scheme and why, to compete with private sector giants, government needs to ‘get out there and tell our story’
Why Essex council has broken with digital convention
Jason Kitcat has got rid of digital strategies and teams and introduced in a single function devoted to service change. Gill Hitchcock finds out more.
'We're on the cusp of a transformation' – plotting Police Scotland's tech future
Assistant chief constable Malcolm Graham discusses how tech can benefit officers and the public
Is the settled status scheme a tech triumph or digital disaster?
After a tricky development process, the digital system allowing EU citizens to apply for the right to remain in the UK is now live. PublicTechnology examines the past, present, and future of a project that represents one of the most important technology programmes the government has ever undertaken.