June 2024

3 Minutes
Communities, housing and planning News

West Oxfordshire District Council maintains reduced helpline hours after ‘clear shift to online services’

Local authority, which serves population of 115,000 residents, conducted a trial in which more staff were dedicated to helplines during the lunchtime rush, while phones were shut from 2pm onwards […]...
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3 Minutes
Health and social care News

NHS data breach: Over 3,000 appointments and operations cancelled amid reports of potential counteraction against attackers

Fallout from ransomware incident continues to have ‘significant impact on NHS services’ as data shows that more than 3,000 Londoners have seen their scheduled treatment postponed – including 184 cancer […]...
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11 Minutes
Communities, housing and planning Features Highlights

Blackpool’s Silicon Sands vision and how AI supports social work in Coventry – six things we learned at Socitm President’s conference

At the Birmingham event, local authorities and NHS bodies shared plans and experiences on issues including datacentre investment, clearing helpdesk queues and why some transformation leaders hate the word ‘digital’ […]...
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