PARTNER | Embracing innovation: Four game-changing tips for local authorities


Strategies that help organisations build capacity for innovation to unlock the full potential of their data and resources for a more innovative and efficient local government


Local authorities are sitting on a goldmine of data, but accessing and analysing it is challenging. The fear of cybersecurity risks and data breaches has led to a reluctance to data sharing, which is crucial for extracting meaningful insights. Moreover, data is often siloed in disparate systems, making it difficult to access for decision-making. These issues are compounded by data projects that typically do not yield immediate results, making it challenging to justify investment in initiatives that could ultimately resolve these problems.

The workshop series “The Future of Local Government” examined this challenge. The initiative, held in partnership between Civica and Solace, served as a platform for local authorities to reflect on and identify what will influence the next 12 months and beyond. These events concluded with six megatrends, notably embracing technology innovation among them.

The white paper “The Future of Local Government: A Toolkit for Leaders” provides detailed information on how local governments can build their capacity and capability for innovation, including practical strategies for attracting and retaining digital, technology, and data skills.

Building capability for the future

Effective planning and information sharing, essential for leveraging innovation, require significant time and mental space, but as we know it, time is a precious resource that local authorities rarely have in abundance. For many local government organisations, their operations tend to run to stand still, with immediate demands overshadowing the opportunity to focus on long-term strategic planning.

Civica’s white paper offers four strategies to help local authorities embrace innovation. One is about making a compelling business and user case for cloud and data sharing. With a ‘single version of the truth’ across councils, healthcare, and other services, there is significant potential to save manual effort while delivering more personalised services and ‘self-serve’ options for citizens. Modern cloud technology and cybersecurity can reduce the cost and risk of data projects, providing long-term benefits that outweigh the initial investment.

Stay ahead of the curve with this white paper from Civica. Uncover the six “megatrends” that will define the future of local government and learn how to navigate the challenges ahead.

The journey to a more innovative and efficient local government is not without its challenges. However, by addressing these issues head-on and fostering a culture that embraces change, local authorities can unlock the full potential of their data and resources. To dive deeper into the trends and strategies that will shape the future of local government, download the white paper. You will also find a “maturity model”, a tool to help assess your current position on the innovation spectrum, guiding your organisation towards enhanced readiness for future demands.

PublicTechnology staff

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