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2016 Socitm spring conference

Mel Ross SOCITM Spring Conference Adapt2Digital.com

Why we should be more afraid of the cultural chasm than the digital skills gap

24 August 2016

The public sector might know what core digital skills it is short of, but its across-the-board capacity to embrace change is the key problem, according to​ Mel Ross of transformation consultancy Adapt2Digital.

Mel Ross SOCITM Spring Conference Adapt2Digital.com

Digital transformation needs a little more talk and much more action

13 July 2016

A straw poll session at this year’s Socitm Spring Conference revealed some uncomfortable insights on the state of digital transformation across the UK public sector. Mel Ross looks at what’s to be done.

Big Data 800 x 450

Socitm conference: GLA outlines work on ‘private’ datastore for councils

22 April 2016

The Greater London Authority is working on a secure, private version of its London Datastore that will allow boroughs to share sensitive information to help improve services.

Fraud, Risk and Governance

MI6

MI6 plans to bolster staff numbers in face of advances in digital technology

22 September 2016

The Secret Intelligence Service MI6 is reported to be recruiting almost 1,000 new staff in response to rapid changes in technology and increasing amounts of digital information.

Shelves with patient files

Health committee calls for rethink of NHS data sharing practices

1 September 2016

MPs have slammed poor data-sharing practices within the UK’s healthcare systems and urged the Department of Health to review NHS Digital’s role in linking health and social care data.

Redbridge tube in London

Redbridge Council told to improve data protection training and governance

31 August 2016

The Information Commissioner’s Office has said that London Borough of Redbridge Council needs to make considerable improvements to its data protection practices.

Cloud

Lego men repairing a CD drive

Approach transformation projects with digital mindset not just digital tools, says Capita solutions director

21 September 2016

The idea that digital transformation will ever be finished is an “illusion” and government should focus on establishing long-term leadership to ensure evolution at a more organic pace, a Capita director has said.

Internet of things tech

Surrey NHS trust launches Internet of Things trial for improving dementia care

20 September 2016

Surrey and Borders Partners NHS Trust has launched a £5m trial of Internet of Things technologies to improve healthcare for people with dementia.

Pile of papers

Local digital standard will need work to become a reality, conference told

20 September 2016

Councils must not let the local government Digital Service Standard become another set of principles that "gets shoved in a drawer” and isn’t made a reality, a conference has heard.

Contracts

Arms with coins

Socitm gives digital services crowdfunding platform the thumbs-up

26 September 2016

A recently-launched collaborative platform for co-funding and co-designing public services has won the backing of the association for digital leaders in the public sector Socitm.

Call centre playmobile people

Tax authority cuts call-handling times by reducing staff click-rate

26 September 2016

HMRC has cut down call-handling times by two minutes by automating manual processes, as tax authority announces plans for an Automated Delivery Centre to build robotics.

Invoice

Government payment systems 'frustrating' digital suppliers, says GDS

22 September 2016

Digital suppliers are struggling with the process for invoicing government departments and risk losing out on payment due to the length of time it takes to get a purchase order for the work, research has shown.

Cybersecurity

UK Government Cyber Security for SMEs

GCHQ sets up cyber security accelerator

23 September 2016

Start-ups have been offered the chance to gain a spot in the UK's first cyber security accelerator as part of the government's £1.9m national cyber security programme.

 

MI6

MI6 plans to bolster staff numbers in face of advances in digital technology

22 September 2016

The Secret Intelligence Service MI6 is reported to be recruiting almost 1,000 new staff in response to rapid changes in technology and increasing amounts of digital information.

Stop watch

Act fast to make savings as GSi Convergence Framework contracts end, says CCS

21 September 2016

Public sector bodies using the Government Secure Intranet Convergence Framework have been told to move quickly to find and procure new services, before the contractual cover for existing services expires.

Data

Arms with coins

Socitm gives digital services crowdfunding platform the thumbs-up

26 September 2016

A recently-launched collaborative platform for co-funding and co-designing public services has won the backing of the association for digital leaders in the public sector Socitm.

Packets of tampons

GDS to pay for tampons for staff

26 September 2016

The Government Digital Service has decided to provide free tampons and sanitary towels to women workers as part of an attempt to make it a more female friendly employer.

Money

Verify chief courts financial sector

23 September 2016

The Government Digital Service has set out its plans to make its work on digital identity assurance relevant for the financial sector, with a beta pilot for banks to go live in 2017.

Leadership

Arms with coins

Socitm gives digital services crowdfunding platform the thumbs-up

26 September 2016

A recently-launched collaborative platform for co-funding and co-designing public services has won the backing of the association for digital leaders in the public sector Socitm.

Packets of tampons

GDS to pay for tampons for staff

26 September 2016

The Government Digital Service has decided to provide free tampons and sanitary towels to women workers as part of an attempt to make it a more female friendly employer.

Call centre playmobile people

Tax authority cuts call-handling times by reducing staff click-rate

26 September 2016

HMRC has cut down call-handling times by two minutes by automating manual processes, as tax authority announces plans for an Automated Delivery Centre to build robotics.

Mobile

Call centre playmobile people

Tax authority cuts call-handling times by reducing staff click-rate

26 September 2016

HMRC has cut down call-handling times by two minutes by automating manual processes, as tax authority announces plans for an Automated Delivery Centre to build robotics.

Invoice

Government payment systems 'frustrating' digital suppliers, says GDS

22 September 2016

Digital suppliers are struggling with the process for invoicing government departments and risk losing out on payment due to the length of time it takes to get a purchase order for the work, research has shown.

Internet of things tech

Surrey NHS trust launches Internet of Things trial for improving dementia care

20 September 2016

Surrey and Borders Partners NHS Trust has launched a £5m trial of Internet of Things technologies to improve healthcare for people with dementia.

Open Source

Automated ballot counters counting votes

GLA’s tech team warns of ‘perfect election storm’

23 September 2016

The government has been urged to reconsider plans that would see the 2020 general election being held on the same day as the London elections.

Neon open sign

Open and shut case: Should digital government be using open standards, open source or low-code?

22 September 2016

Jane Roberts strategy director at Toplevel and asks whether more clarity is needed to stop departments from tying themselves in knots over what kind of ‘open’ to use.

Internet of things tech

Surrey NHS trust launches Internet of Things trial for improving dementia care

20 September 2016

Surrey and Borders Partners NHS Trust has launched a £5m trial of Internet of Things technologies to improve healthcare for people with dementia.

Policy

HMRC tax return

Chancellor told to go slow with digital tax plans

21 September 2016

Treasury Committee chair Andrew Tyrie has urged chancellor Philip Hammond to consider delaying implementation of HMRC's Making Tax Digital plans in order to get them right.

Debra Maxwell Arvato

Arvato public sector chief: Councils must tap into big data to fill empty homes

21 September 2016

Debra Maxwell, chief executive officer for customer relationship management and public sector at Arvato, looks at how big data can help local authorities bring in more revenue.

Pile of papers

Local digital standard will need work to become a reality, conference told

20 September 2016

Councils must not let the local government Digital Service Standard become another set of principles that "gets shoved in a drawer” and isn’t made a reality, a conference has heard.

PSN

Stop watch

Act fast to make savings as GSi Convergence Framework contracts end, says CCS

21 September 2016

Public sector bodies using the Government Secure Intranet Convergence Framework have been told to move quickly to find and procure new services, before the contractual cover for existing services expires.

Internet of things tech

Surrey NHS trust launches Internet of Things trial for improving dementia care

20 September 2016

Surrey and Borders Partners NHS Trust has launched a £5m trial of Internet of Things technologies to improve healthcare for people with dementia.

Network cables

Network services framework drives interest for public sector customers

11 August 2016

The replacement public services network (PSN) network services framework appears to be more popular than its predecessor, according to industry body Innopsis.

Digital Transformation

Arms with coins

Socitm gives digital services crowdfunding platform the thumbs-up

26 September 2016

A recently-launched collaborative platform for co-funding and co-designing public services has won the backing of the association for digital leaders in the public sector Socitm.

Packets of tampons

GDS to pay for tampons for staff

26 September 2016

The Government Digital Service has decided to provide free tampons and sanitary towels to women workers as part of an attempt to make it a more female friendly employer.

Call centre playmobile people

Tax authority cuts call-handling times by reducing staff click-rate

26 September 2016

HMRC has cut down call-handling times by two minutes by automating manual processes, as tax authority announces plans for an Automated Delivery Centre to build robotics.

Tech

Arms with coins

Socitm gives digital services crowdfunding platform the thumbs-up

26 September 2016

A recently-launched collaborative platform for co-funding and co-designing public services has won the backing of the association for digital leaders in the public sector Socitm.

Packets of tampons

GDS to pay for tampons for staff

26 September 2016

The Government Digital Service has decided to provide free tampons and sanitary towels to women workers as part of an attempt to make it a more female friendly employer.

Call centre playmobile people

Tax authority cuts call-handling times by reducing staff click-rate

26 September 2016

HMRC has cut down call-handling times by two minutes by automating manual processes, as tax authority announces plans for an Automated Delivery Centre to build robotics.